Administration/Project Coordinator

TSA The Salvation Army TSA; Canada; On-site; CAD 51,000 - 64,000; Full time

Job summary

The Salvation Army in Canada seeks an Administrative & Projects Coordinator to support the Youth Department with day-to-day administration, project coordination, events, and communications, including website and social media management and graphic design. You will manage calendars and travel, coordinate meetings, maintain records, handle invoices, and collaborate with stakeholders to improve programs.

A two-year post-secondary diploma in a related field, bilingual English/French, and substantial

Qualifications

• Post-secondary diploma in Business Administration, Office Administration, Communications, Graphic Design, or related field.
• Emergency First Aid with CPR Level A or C certification or willingness to obtain.
• Minimum 3 years in administrative, secretarial, customer service, or project coordination; nonprofit experience a plus.
• Proficiency in Microsoft Office; ability to prepare professional documents, presentations, spreadsheets, and reports.
• Experience working with government, community, and social service organizations.

Responsibilities

• Provide comprehensive administrative support to the Youth Department, managing correspondence, calendars, meetings, travel arrangements, and day-to-day operations.
• Coordinate meeting and event logistics, including registrations, accommodations, materials, communications, and follow-up.
• Maintain organized, confidential departmental records and resources meeting retention requirements.
• Administer departmental financial processes: invoices, expense claims, reconciliations, deposits, and transactions.
• Coordinate departmental projects and initiatives with timelines, deliverables, and stakeholder communications.
• Collaborate with internal and external stakeholders to gather requirements and improve programs and processes.
• Develop and distribute departmental communications, presentations, resources, and promotional materials.
• Manage website and social media content to keep information accurate and aligned with objectives.
• Design branded print and digital materials maintaining visual consistency.
• Coordinate policies, procedures, manuals, forms, and resource management practices.

Skills

English/French bilingual

Communication

Organization

Decision making

Multitasking

Education

Post-secondary diploma in Business Admin/Office Admin/ Communications/ Graphic Design

Emergency First Aid with CPR A or C

Tools

Microsoft Office Suite

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world‑wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith‑and values‑based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose The Administrative & Projects Coordinator provides administrative and project coordination support to the Territorial Youth Secretaries and the Youth Department. The position coordinates departmental processes, administration, projects, events, and resources. The position also supports departmental communications and engagement through aiding website and social media management & graphic design.

Key Accountabilities

• Provide comprehensive administrative support to the Youth Department, managing correspondence, calendars, meetings, travel arrangements, and day-to-day office operations.
• Coordinate meeting and event logistics, including scheduling, registrations, accommodations, materials, participant communications, and follow‑up to ensure seamless delivery.
• Maintain accurate, organized, and confidential departmental records, documentation, and resources while ensuring accessibility and compliance with retention requirements.
• Administer departmental financial processes, including invoices, expense claims, reconciliations, deposits, tuition payments, cheque requests, and financial system transactions.
• Coordinate departmental projects and initiatives by managing timelines, deliverables, stakeholder communications, and follow‑up activities to support successful outcomes.
• Collaborate with internal and external stakeholders to gather requirements, monitor progress, resolve issues, and support continuous improvement of programs and processes.
• Develop and distribute departmental communications, presentations, resources, and promotional materials to support program delivery and engagement.
• Manage website and social media content, ensuring information remains accurate, current, accessible, and aligned with departmental objectives.
• Design and produce branded print and digital materials while maintaining visual consistency across departmental communications and resources.
• Coordinate and enhance departmental policies, procedures, manuals, forms, and resource management practices, identifying opportunities to improve workflows, efficiency, and organizational effectiveness.

Education and Experience Qualifications

• Post‑secondary diploma (minimum two‑year program) in Business Administration, Office Administration, Communications, Graphic Design, or a related field.
• Emergency First Aid with CPR Level A or C certification from an approved provider, or willingness to obtain certification upon hire.
• Minimum 3 years of experience in an administrative, secretarial, customer service, or project coordination role; experience within a non‑profit environment is an asset.
• Demonstrated proficiency in Microsoft Office Suite, with the ability to prepare professional documents, presentations, spreadsheets, and reports.
• Working knowledge of community‑based resources and experience building relationships with government, community, and social service organizations.
• Strong communication, organizational, and decision‑making skills, with the ability to manage multiple priorities, coordinate deadlines, and maintain attention to detail.
• Demonstrated ability to exercise sound judgment, maintain confidentiality, and uphold the highest standards of integrity and professional ethics.
• Proven ability to work independently and collaboratively in a team environment while providing exceptional service to internal and external stakeholders.
• Bilingualism (English/French), graphic design training or experience, and team lead experience are considered assets.
• Valid driver’s licence and satisfactory driver’s abstract (where travel is required), ability to lift up to 20 lbs. occasionally, and successful completion of a satisfactory criminal record background check.

Compensation:

The target hiring range for this position is $50,897.60 to $63,627.20 with a maximum of $76,356.80. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.

Why Join Us

Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front‑lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose‑driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.