Administration/Project Coordinator

The Salvation Army in Canada; Toronto; On-site; CAD 51,000 - 64,000; Full time

Benefits offered by this job

Accommodation upon request

Job summary

The Salvation Army in Canada seeks an Administrative & Projects Coordinator to support the Territorial Youth Secretaries and Youth Department. You will handle administrative tasks, coordinate events, manage finances, and assist with communications and branding.

You’ll work with internal and external partners, maintaining records, supporting program delivery, and ensuring materials are current and accessible. A two-year diploma is required, with first aid and French bilingualism considered assets.

Qualifications

• Post-secondary diploma (minimum two-year program) in Business Administration, Office Administration, Communications, Graphic Design, or related field.
• Emergency First Aid with CPR Level A or C certification or willingness to obtain certification.
• Minimum 3 years of experience in administrative, secretarial, customer service, or project coordination role; nonprofit experience is an asset.
• Proficiency in Microsoft Office Suite; ability to prepare professional documents, presentations, spreadsheets, and reports.
• Working knowledge of community-based resources and building relationships with government, community, and social service organizations.
• Strong communication, organizational, and decision-making skills; ability to manage multiple priorities and deadlines.
• Proven ability to maintain confidentiality and uphold professional ethics.
• Bilingual English/French, graphic design training or experience, and team lead experience are assets.
• Valid driver’s license, satisfactory driver’s abstract, ability to lift up to 20 lbs., and successful background check.

Responsibilities

• Provide comprehensive administrative support to the Youth Department, including correspondence, calendars, meetings, travel, and day-to-day office operations.
• Coordinate meeting and event logistics: scheduling, registrations, accommodations, materials, participant communications, and follow-up.
• Maintain accurate, confidential departmental records and resources with retention compliance.
• Administer departmental financial processes: invoices, expense claims, reconciliations, deposits, and cheque requests.
• Coordinate departmental projects and initiatives by managing timelines, deliverables, and stakeholder communications.
• Collaborate with internal and external stakeholders to gather requirements and support program improvements.
• Develop and distribute departmental communications, presentations, resources, and promotional materials.
• Manage website and social media content maintaining accuracy and alignment with objectives.
• Design and produce branded print and digital materials with visual consistency.
• Coordinate policies, procedures, forms, and resource management to improve workflows and efficiency.

Skills

Microsoft Office Suite

Communication skills

Organization

Decision making

Teamwork

Bilingual English/French

Education

Diploma in Business Administration / Office Administration / Communications / Graphic Design

Tools

Graphic design software

Website management

Social media management tools

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose

The Administrative & Projects Coordinator provides administrative and project coordination support to the Territorial Youth Secretaries and the Youth Department. The position coordinates departmental processes, administration, projects, events, and resources. The position also supports departmental communications and engagement through aiding website and social media management & graphic design.

Key Accountabilities

• Provide comprehensive administrative support to the Youth Department, managing correspondence, calendars, meetings, travel arrangements, and day-to-day office operations.
• Coordinate meeting and event logistics, including scheduling, registrations, accommodations, materials, participant communications, and follow-up to ensure seamless delivery.
• Maintain accurate, organized, and confidential departmental records, documentation, and resources while ensuring accessibility and compliance with retention requirements.
• Administer departmental financial processes, including invoices, expense claims, reconciliations, deposits, tuition payments, cheque requests, and financial system transactions.
• Coordinate departmental projects and initiatives by managing timelines, deliverables, stakeholder communications, and follow-up activities to support successful outcomes.
• Collaborate with internal and external stakeholders to gather requirements, monitor progress, resolve issues, and support continuous improvement of programs and processes.
• Develop and distribute departmental communications, presentations, resources, and promotional materials to support program delivery and engagement.
• Manage website and social media content, ensuring information remains accurate, current, accessible, and aligned with departmental objectives.
• Design and produce branded print and digital materials while maintaining visual consistency across departmental communications and resources.
• Coordinate and enhance departmental policies, procedures, manuals, forms, and resource management practices, identifying opportunities to improve workflows, efficiency, and organizational effectiveness.

Education And Experience Qualifications

• Post-secondary diploma (minimum two-year program) in Business Administration, Office Administration, Communications, Graphic Design, or a related field.
• Emergency First Aid with CPR Level A or C certification from an approved provider, or willingness to obtain certification upon hire.
• Minimum 3 years of experience in an administrative, secretarial, customer service, or project coordination role; experience within a non-profit environment is an asset.
• Demonstrated proficiency in Microsoft Office Suite, with the ability to prepare professional documents, presentations, spreadsheets, and reports.
• Working knowledge of community-based resources and experience building relationships with government, community, and social service organizations.
• Strong communication, organizational, and decision-making skills, with the ability to manage multiple priorities, coordinate deadlines, and maintain attention to detail.
• Demonstrated ability to exercise sound judgment, maintain confidentiality, and uphold the highest standards of integrity and professional ethics.
• Proven ability to work independently and collaboratively in a team environment while providing exceptional service to internal and external stakeholders.
• Bilingualism (English/French), graphic design training or experience, and team lead experience are considered assets.
• Valid driver's licence and satisfactory driver's abstract (where travel is required), ability to lift up to 20 lbs. occasionally, and successful completion of a satisfactory criminal record background check.

Compensation

The target hiring range for this position is $50,897.60 to $63,627.20 with a maximum of $76,356.80. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.