Administration Copay Assistants (Bilingual - Fluent in French))

American Health Packaging; Canada; Hybrid; CAD 50,000 - 52,000; Full time

Job summary

Cencora in Canada is hiring a bilingual Drug Safety Coordinator (French-English) for remote work. The role targets candidates with a background in life sciences and interest in pharmacovigilance, with 6 months to 1 year of experience or fresh grads with strong academics.

The position requires excellent documentation, data entry, and communication skills, and offers a full-time schedule with CAD 50,000–52,000 yearly salary. English and French fluency is mandatory.

Qualifications

• Bilingual English & French is mandatory.
• 6 months to 1 year experience in drug safety/pharmacovigilance or fresh grads with strong academics.
• Diploma or degree with Life Sciences concentration is a strong asset.
• Adaptability to change and ability to learn new skills as required.
• Experience in medical/pharmaceutical fields and knowledge of pharmacovigilance is an asset.

Responsibilities

• Receive, scan and document clinical information per SOPs and legislation.
• Coordinate with clients to obtain additional information as needed.
• Review patient information and ensure accurate documentation in databases.
• Attach infusion reports and perform data entry into program databases and QM system.
• Assist translation of documents and perform quality checks on adverse event reports.
• Support literature search, reconciliation activities and follow-up communications.

Skills

Bilingual English-French

Attention to detail

Education

Science graduate

Life Sciences degree/diploma

Job description

## Administration Copay Assistants (Bilingual - Fluent in French))Apply: CAN > QC > Remote: CAN > ON > Remote: Remote, AB: Full time: Posted Today: R2610947Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# **Job Details****It is a Bilingual Drug Safety Coordinator role.** **We are looking for candidates currently working as Bilingual Admin or Copay Assistants.**OR**We are even open to fresh graduates with strong academic background with fluency in French & English.** # PRIMARY DUTIES AND RESPONSIBILITIES:* Information Management and Pharmacovigilance: Receive, scan and document all pertinent clinical information in compliance with SOP/protocol and applicable legislation* Work directly with internal and external clients to request additional information or clarification as necessary;* Review patient information in database and ensure accurate documentation as per client needs;* Attach Post Infusion Reports to databases to ensure proper documentation for patient assistance and drug safety program needs;* Data entry into program specific databases and Quality Management System;* Sorting, filing and review of incoming faxes and documents;* Assist in processing translation of documents;* Perform quality check on adverse event reports as directed by the work instructions;* Assist in literature search and review activities;* Perform reconciliation activities with internal and external clients/partners;* Conduct follow-up and clarification seeking activities as required to ensure completeness of safety reports* The Drug Safety Coordinator will also be assigned other duties and tasks as required from time to time* May be required to be on standby/on call as part of this role# # EXPERIENCE AND EDUCATIONAL REQUIREMENTS:* **Minimum science graduate with 6 months to 1 year experience, with interest to work in Drug Safety/ Pharmacovigilance role can apply.*** A diploma or degree with a concentration in Life Sciences is a strong asset;* Knowledge of Pharmacovigilance industry is an asset* Adaptability to change and to learn new skills as required;* Experience in the medical and/or pharmaceutical field(s), medical terminology is an asset;* **Bilingual, English & French is mandatory*** Able to work any 8-hour shift between 8:00 AM-8 PM, if necessary # MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:* Ability to communicate effectively both orally and in writing* Effective interpersonal skills* Effective organizational skills; ability to multitask* Superior, proven attention to detail* Ability to consistently meet deadlines* Excellent problem-solving skills; ability to communicate and/or resolve issues effectively and efficiently* Computer skills (including knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs)* Good internet required for remote work The successful candidate may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams. **SALARY BUDGET FOR THIS ROLE: CAD $50000 TO 52000 Annually (maximum)**