Administartive Support 09

St. Joseph; Hamilton; On-site; CAD 41,000 - 45,000; Part time

Job summary

St. Joseph’s Hamilton is seeking a casual, part-time Administrative Support role to assist the Hamilton Regional Laboratory Medicine Program. You will work under the Office Operations Manager and lab staff, handling requisitions, reporting, and document preparation.

The position requires a Health Services Admin diploma, hospital admin experience, lab terminology knowledge, and proficiency with Dovetale and EPIC. A fast-paced team environment and accurate multitasking are essential.

Qualifications

• Post-secondary in Office Administration-Health Services Diploma or equivalent.
• Minimum one year admin support in a hospital setting.
• 1–2 years in a laboratory setting is an asset.

Responsibilities

• Maintain confidentiality and release of information per hospital policy.
• Enter public health reports and communicate critical results.
• Process requisitions and reports using Dovetale and EPIC.

Skills

MS Office

Typing 45 WPM

Education

Office Administration-Health Services Diploma

Tools

Dovetale

EPIC Clinical Connect

Job description

Position DetailsJob Number:JR02263Department:Lab Administration OfficeThis position may be scheduled at any of the following sites:Charlton Campus (Hamilton Downtown)Job Type:Casual, Part timeContract Duration: (If applicable)0 monthsNumber of Positions:1Union:CUPE Local 786Hourly Rate (Min / Max):$30.11 - $32.72ScheduleWork Days:Monday to FridayTime of Day:DaysShift:Hours - 7.5Shift Start: (If applicable)AM 07:00, AM 08:00Reason for Posting:Posting is for a role with an existing vacancyApplication DatesOpening Date:2026-10-01Closing Date:2026-10-08Job DescriptionPosition SummaryThe Hamilton Regional Laboratory Medicine Program (HRLMP) is a collaborative program funded and operated jointly by Hamilton Health Sciences and St. Joseph's Healthcare Hamilton. The Program is committed to change and innovation through education service and research to bring the highest quality science into health care for the benefit of the community and to participate in the clinical application and interpretation of the scienceReporting to the Office Operations Manager and assigned laboratory manager/professional staff this position supports a variety of activities within the Hamilton Regional Laboratory Medicine Program (HRLMP). All duties are handled in accordance with the mission vision values of the HRLMP and SJHH.Qualifications• Post-secondary in Office Administration-Health Services Diploma• Minimum one-year experience providing administrative support in a hospital setting• A minimum of 1-2 years' experience in a laboratory setting is an asset• Demonstrated knowledge of laboratory medical terminology in particular pathology and virology• Experience using laboratory applications including Dovetale / EPIC Clinical Connect required to process requisitions look up results for patient reporting• Intermediate skill level in MS Office: Word Excel PowerPoint Adobe professional required to prepare reports agendas minutes presentations and educational materials• Intermediate typing skill of 45 WPM• Clerical testing may be required as part of the selection process• Ability to work in a busy team environment maintain professional relationships with colleagues while handling multiple tasks conflicting priorities and frequent interruptions• Demonstrated advanced oral and written communication skills including grammatical aptitude good spelling punctuation and superior proofreading skillsResponsibilities• Maintains confidentiality and release of information in accordance with hospital policy at all times• Assists in entering public health reports and calling critical test results to providers register laboratory tests and consultations through the use of Dovetale and HHS Epic• Using EPIC enters requisitions for regional consultations triage and prepare documentation to send specimens for specialized testing within HRLMP and external partners look up results and oversight of status of cases proofread and correct reports from pathology assistants and pathologists• Prepare reports agendas minutes databases presentations and other materials as requested• Provide administrative support to troubleshoot issues with the Paradigm database for all staff• Assists in administrative preparatory activities for laboratory accreditation• Provides departmental support by handling telephone calls mail distribution faxes photocopying e-mails correspondence filing and scheduling meetings/appointments in an efficient accurate and professional manner• Provides support for various financial processes i.e. RMA. OHIP billing and education trust fund accounts travel expenses purchase orders and requisitions University Research accounts timesheets various invoices and billing statements etc• Ensures all supplies and/or services required by the Program are adequately stocked and/or requisitioned in a timely manner• Performs other office duties as assigned by the ManagerSt. Joseph’s Health System (SJHS) and its member organizations are equal opportunity employers and strives for equity, inclusiveness, and diversity in all programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values .We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHS and its member organizations are committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process ([e-mail]).