Admin Support Coordinator – Facilities Management

KHR - Recruitment Specialists; New Brunswick; On-site; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

25 days holiday plus bank holidays

Pension scheme

Healthcare

Job summary

A facilities maintenance company is seeking an Admin Support Coordinator to provide exceptional service to customers and assist an internal team. Responsibilities include maintaining the internal CRM, liaising with customers, and supporting project managers with various administrative tasks. Ideal candidates will possess strong customer service, organisational, and IT skills while being able to multitask under pressure. This role offers a competitive salary and benefits, with a focus on teamwork and high service standards.

Qualifications

• Excellent customer service, organisational and administration skills.
• Excellent telephone manner, confidence, and enthusiasm.
• Excellent IT skills.
• Experience in multitasking and working under tight deadlines.
• Excellent team player with experience in delivering high standards of customer service.

Responsibilities

• Maintain internal CRM and call logging systems with updated information.
• Liaise with customers regarding reactive maintenance issues.
• Support Project Managers with quotes, orders, and access permits.

Skills

Customer service skills

Organisational skills

Administration skills

Excellent telephone manner

IT skills

Multitasking ability

Team player

Job description

Admin Support Coordinator – Wrotham

Our client is a leading facilities maintenance business based in Wrotham. Due to ongoing growth, they are seeking an Admin Support Coordinator to join their team on a full‑time, permanent basis.

The Admin Support Coordinator will provide high‑quality service levels to customers as well as support an internal team.

Responsibilities

• Maintain internal CRM and call logging systems with updated information
• Liaise with customers regarding reactive maintenance issues, and schedule contractors to complete work on time and within budget
• Support Project Managers with the production of quotes, placing subcontractor orders, purchasing, and ensuring all necessary access permits are obtained for jobs

Qualifications

• Excellent customer service, organisational and administration skills
• Excellent telephone manner, confidence, and enthusiasm
• Excellent IT skills
• Experience in multitasking and working under tight deadlines
• Excellent team player with experience in delivering high standards of customer service

Benefits

Competitive salary, 25 days holiday plus bank holidays, an additional day at 3 years, another at 5 years, another at 10 years, 2 more at 15 years, pension scheme, healthcare. Hours Monday to Friday 8am‑5pm, on‑site at their office in Wrotham.

How to apply

Submit your CV and a cover letter if you wish to highlight particular qualifications, skills or relevant experience. Ensure your CV is up to date before submission.