Admin Support 9 - HRLMP

St. Joe's; Hamilton; Hybrid; CAD 41,000 - 45,000; Part time

Job summary

The Hamilton Regional Laboratory Medicine Program (HRLMP) at St. Joseph's Healthcare Hamilton is seeking an administrative support specialist for the Charlton Campus. The role supports lab administration, processes requisitions in EPIC, communicates critical results, and maintains schedules and records.

Attention to confidentiality and accuracy is essential. Qualifications include a health services administration diploma and 1–2 years in a hospital or lab setting, with strong MS Office skills

Qualifications

• Post-secondary in Office Administration-Health Services Diploma.
• Minimum one-year experience providing administrative support in a hospital setting.
• 1-2 years' experience in a laboratory setting is an asset.
• Knowledge of laboratory terminology in pathology and virology.
• Experience with Dovetale and EPIC Clinical Connect for requisitions and reporting.
• Proficiency in MS Office and typing 45 WPM; strong communication skills.

Responsibilities

• Maintain confidentiality and release information per hospital policy.
• Enter public health reports and call critical test results to providers using Dovetale and EPIC.
• Enter requisitions for regional consultations and triage documentation for testing.
• Prepare reports, agendas, minutes, databases, and presentations as requested.
• Provide admin support for Paradigm database issues and accreditation prep.
• Handle phones, mail, emails, scheduling, and filing with professionalism.

Skills

Administrative support

MS Office

Communication

Multitasking

Confidentiality

Typing 45 WPM

Laboratory terminology

Education

Office Administration-Health Services Diploma

Tools

EPIC Clinical Connect

Dovetale

Paradigm database

Job description

## Admin Support 9 - HRLMPApply: In-Person: Charlton Campus (Hamilton Downtown): Part time: Posted Today: End Date: October 21, 2026 (7 days left to apply): JR02426**Position Details****Job Number:**JR02426**Department:**Lab Administration Office**This position may be scheduled at any of the following sites:**Charlton Campus (Hamilton Downtown)**Job Type:**Regular, Part time**Contract Duration: (If applicable)**0 months**Number of Positions:**1**Union:**CUPE Local 786**Hourly Rate (Min / Max):**$30.11 - $32.72**Schedule****Work Days:**Monday to Friday**Time of Day:**Days**Shift:**Hours - 7.5 **Shift Start: (If applicable)**AM 07:00, AM 08:00 **Reason for Posting:**Posting is for a role with an existing vacancy**Application Dates****Opening Date:**2026-10-13**Closing Date:**2026-10-20**Job Description****Position Summary** The Hamilton Regional Laboratory Medicine Program (HRLMP) is a collaborative program funded and operated jointly by Hamilton Health Sciences and St. Joseph's Healthcare Hamilton. The Program is committed to change and innovation through education service and research to bring the highest quality science into health care for the benefit of the community and to participate in the clinical application and interpretation of the science Reporting to the Office Operations Manager and assigned laboratory manager/professional staff this position supports a variety of activities within the Hamilton Regional Laboratory Medicine Program (HRLMP). All duties are handled in accordance with the mission vision values of the HRLMP and SJHH. **Qualifications** • Post-secondary in Office Administration-Health Services Diploma • Minimum one-year experience providing administrative support in a hospital setting • A minimum of 1-2 years' experience in a laboratory setting is an asset • Demonstrated knowledge of laboratory medical terminology in particular pathology and virology • Experience using laboratory applications including Dovetale / EPIC Clinical Connect required to process requisitions look up results for patient reporting • Intermediate skill level in MS Office: Word Excel PowerPoint Adobe professional required to prepare reports agendas minutes presentations and educational materials • Intermediate typing skill of 45 WPM • Clerical testing may be required as part of the selection process • Ability to work in a busy team environment maintain professional relationships with colleagues while handling multiple tasks conflicting priorities and frequent interruptions • Demonstrated advanced oral and written communication skills including grammatical aptitude good spelling punctuation and superior proofreading skills **Responsibilities** • Maintains confidentiality and release of information in accordance with hospital policy at all times • Assists in entering public health reports and calling critical test results to providers register laboratory tests and consultations through the use of Dovetale and HHS Epic • Using EPIC enters requisitions for regional consultations triage and prepare documentation to send specimens for specialized testing within HRLMP and external partners look up results and oversight of status of cases proofread and correct reports from pathology assistants and pathologists • Prepare reports agendas minutes databases presentations and other materials as requested • Provide administrative support to troubleshoot issues with the Paradigm database for all staff • Assists in administrative preparatory activities for laboratory accreditation • Provides departmental support by handling telephone calls mail distribution faxes photocopying e-mails correspondence filing and scheduling meetings/appointments in an efficient accurate and professional manner • Provides support for various financial processes i.e. RMA. OHIP billing and education trust fund accounts travel expenses purchase orders and requisitions University Research accounts timesheets various invoices and billing statements etc • Ensures all supplies and/or services required by the Program are adequately stocked and/or requisitioned in a timely manner • Performs other office duties as assigned by the Manager