Admin Support 7 - Cleghorn

St. Joseph; Hamilton; On-site; CAD 40,000 - 43,000; Part time

Job summary

St. Joseph’s Health System in Hamilton is seeking a part-time, temporary 17-month clerical and reception support role for the Cleghorn Early Intervention Clinic.

Responsibilities include registration, scheduling, and data entry to support clinic operations. The position requires a Grade 12 diploma or equivalent, a one-year business/administrative certificate, and experience in a mental health/outpatient setting.

Qualifications

• Grade 12 diploma or equivalent and a minimum of a one-year college business/administrative certificate required.
• Minimum of one year experience working in a mental health setting preferably in an outpatient setting
• Medical terminology certificate
• Basic skill level in MS Word Excel and PowerPoint required
• Basic skill level spelling required
• Basic skill level typing required
• Clerical testing may be required as part of the selection process
• Proven proficiency with internal systems (ie. Dovetale) required
• Maintain excellent interpersonal relationships while handling multiple tasks
• Experience working with youth and families from diverse backgrounds prefered
• Excellent organizational and problem-solving skills required
• Ability for self-initiative and independence of action required
• Excellent work performance and attendance record is essential

Responsibilities

• Handles telephone calls and unscheduled visits ensuring appropriate action according to the nature of the situation initiating referrals and relaying messages as required
• Registers clients and schedules client appointments confirming canceling and rescheduling appointments as needed
• Assisting with the management of health records
• Provides administrative support by typing routine correspondence distributing mail faxing photocopying and administrative filing
• Tracks petty cash for the office
• Ensures orderliness of waiting area and clinical charting/supply room
• Assists in development of new administrative procedures in clinic as required
• Prepares inpatient admission packages
• Data entry as required
• All other duties as assigned

Skills

MS Word

MS Excel

PowerPoint

Typing

Organizational skills

Communication

Interpersonal skills

Multitasking

Self-initiative

Education

Grade 12 diploma or equivalent

One-year college business/administrative certificate

Medical terminology certificate

Tools

Dovetale

Job description

Position DetailsJob Number:JR02494Department:Cleghorn Program HamiltonThis position may be scheduled at any of the following sites:West 5th Campus (Hamilton Mountain)Job Type:Temporary (Fixed Term), Part timeContract Duration: (If applicable)17 monthsNumber of Positions:1Union:CUPE Local 786Hourly Rate (Min / Max):$28.89 - $31.4ScheduleWork Days:Monday to FridayTime of Day:DaysShift:Hours - 6Shift Start: (If applicable)AM 09:00Reason for Posting:Posting is for a role with an existing vacancyApplication DatesOpening Date:2026-10-20Closing Date:2026-10-27Job DescriptionPosition Summary:This position provides clerical and reception support to the registration scheduling and operational functions of the Cleghorn Early Intervention Clinic.Qualifications:• Grade 12 diploma or equivalent and a minimum of a one-year college business/administrative certificate required• Minimum of one year experience working in a mental health setting preferably in an outpatient setting• Medical terminology certificate• Basic skill level in MS Word Excel and PowerPoint required• Basic skill level spelling required• Basic skill level typing required• Clerical testing may be required as part of the selection process• Proven proficiency with internal systems (ie. Dovetale) required• Maintain excellent interpersonal relationships while handling multiple tasks• Experience working with youth and families from diverse backgrounds prefered• Excellent organizational and problem-solving skills required• Ability for self-initiative and independence of action required.• Excellent work performance and attendance record is essential.Responsibilities:Some responsibilities include:• Handles telephone calls and unscheduled visits ensuring appropriate action according to the nature of the situation initiating referrals and relaying messages as required• Registers clients and schedules client appointments confirming canceling and rescheduling appointments as needed• Assisting with the management of health records• Provides administrative support by typing routine correspondence distributing mail faxing photocopying and administrative filing• Tracks petty cash for the office• Ensures orderliness of waiting area and clinical charting/supply room• Assists in development of new administrative procedures in clinic as required• Prepares inpatient admission packages• Data entry as required• All other duties as assignedSt. Joseph’s Health System (SJHS) and its member organizations are equal opportunity employers and strives for equity, inclusiveness, and diversity in all programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values .We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHS and its member organizations are committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process ([e-mail]).