Admin Service Coordinator - Associa On Call (AOC)

Associa; Mississauga; On-site; CAD 35,000 - 55,000; Part time

Job summary

Associa On Call is seeking an Admin Service Coordinator to support our Maintenance and Construction division. This role coordinates field technicians, scheduling, work orders, customer communications, billing support and administrative operations, reporting to the service manager.

The ideal candidate will have administration, dispatching or service coordination experience, strong communication and customer service skills, and proficiency with Microsoft Office.

Qualifications

• Administration, dispatching or service coordination experience.
• Strong communication and customer service skills.
• Microsoft Office proficiency.
• Construction, maintenance or property management experience is an asset.
• GTA knowledge is an asset.

Responsibilities

• Schedule and dispatch technicians.
• Create schedules and coordinate appointments.
• Track work orders and prepare quotes.
• Process purchase orders and assist with collections.
• Generate reports and handle customer concerns.
• Attend to attendance records and locates requests.

Skills

Administration

Dispatching

Service coordination

Communication

Customer service

Tools

Microsoft Office

Job description

Position Overview Associa On Call is seeking a highly organized and detail-oriented Admin Service Coordinator to support our Maintenance and Construction division. This role coordinates field technicians, scheduling, work orders, customer communications, billing support, administrative operations. Reporting to the service manager.

Key Responsibilities

• Schedule and dispatch technicians
• create schedules
• coordinate appointments
• track work orders
• prepare quotes
• process purchase orders
• assist with collections
• and attendance records
• request locates through Ontario One Call
• manage the division in box
• generate reports and resolve customer concerns

Qualifications

• Administration, dispatching or service coordination experience
• strong communication and customer service skills
• Microsoft Office proficiency
• construction, maintenance or property management experience is an asset
• GTA knowledge is an asset

Schedule: Part time leading to Full time Part time start date Oct 5th ( 2-3 days a week)9am-5pm Full time to start November 23rd, 9am - 5pm

Compensation & Benefits

• Competitive pay
• Monday-Friday schedule
• supportive team environment
• training provided
• career growth opportunities
• paid vacation and statutory holidays