Activation Manager

Yee Hong; Canada; On-site; CAD 47,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Pension plan

Professional development

Ongoing learning and development

Education assistance

Award winning culture

Inclusive work environment

Job summary

Yee Hong Centre for Geriatric Care in Canada seeks a talented professional to plan, develop, and deliver therapeutic, recreational and social programs for residents of the LTC Home. You will support staff, evaluate programs, and promote an engaged interdisciplinary team to improve quality of life for residents.

The role requires strong leadership, creativity, and experience in healthcare program delivery, with emphasis on activation, collaboration, and resource stewardship.

Qualifications

• Bachelor degree in recreation and leisure studies, therapeutic recreation, kinesiology, or equivalent.
• Minimum 3 years post qualification experience in program planning and delivery in health care setting.
• Knowledge of long-term care is an asset.
• Knowledge and experience in counseling with seniors and their caregivers.
• Ability to supervise, coach and mentor a team.
• Excellent leadership qualities.
• Creativity and innovation in developing programs to maximize independence.
• Superb customer service skills.
• Ability to work with interdisciplinary team.
• Must be agile and comfortable with change.
• Computer literacy.
• Knowledge of Chinese word processing an asset.
• Satisfactory Police Vulnerable Sector Screen result.
• Fluency in English and Chinese.
• Knowledge of Japanese, Filipino or a South Asian dialect an asset.
• Occasional weekend or evening work.

Responsibilities

• Plans, develops and ensures delivery of meaningful therapeutic, recreational and social programs for residents of the LTC Home.
• Supports staff in implementing innovative programs, including therapeutics.
• Evaluates effectiveness of programs implemented.
• Coaches, develops, monitors and evaluates staff; promotes a strong, engaged team.
• Coordinates with interdisciplinary team to carry out and monitor activation and care plans.

Skills

Program planning

Team leadership

Counseling seniors

Customer service

Creativity

Interdisciplinary teamwork

Computer literacy

Chinese word processing

Education

Bachelor in recreation & leisure

B.S.W. and social work asset

Tools

Computer literacy

Chinese word processing

Job description

In consultation with the Executive Director, plans, develops and ensures delivery of meaningful recreational and social activity programs for residents of the LTC Home that reflect the organization's vision, strategic direction, resident centred approach and the residents' interests, ability and previous lifestyle. Ensures programs are in compliance with relevant government legislations and policies, with due consideration of the resources available.

Responsibilities

• Plans, develops and ensures delivery of meaningful therapeutic, recreational and social programs for residents of the LTC Home in accordance with the standards and requirements set out by the Ministry of Health and Long Term Care.
• Supports staff in implementing innovative programs, including programs that are therapeutic in nature.
• Evaluates effectiveness of programs implemented
• Coaches, develops, monitors and evaluates staff, promoting a strong, effective, engaged and efficient team.
• Encourages open communication and feedback within the team.
• Assists in the development of internal budget and implements effective expenditure control system for the activation program.
• Ensures efficient and responsible use of resources.
• Coordinates with interdisciplinary team members to carry out and monitor resident care plan pertaining to activation, including charting and documentation.
• Actively and effectively contributes to the interdisciplinary team.
• Ensures implementation of risk management, quality improvement programs and safe and hygienic environment for clients and staff.
• Participates and contributes to residents' team conferences.
• Coordinates the optimal deployment of volunteers for the program and provides effective guidance, training and support to the volunteers.
• Manages and evaluates volunteer performance and provides feedback as appropriate.
• In consultation with the Executive Director, develops, updates, communicates and implements policies pertaining to activation programs.
• Ensures up-to-date program records and reports, including accurate statistics and evaluation.
• Provides support to the Residents' Council including coordination of meetings and accurate minutes taking.
• Provides back up to the Social Worker as required.
• Coordinates the production of monthly Resident/Family newsletters.
• Coaches and prepares residents for special functions and programs arranged and initiated by the Yee Hong Community Wellness Foundation.
• Keeps up-to-date with developments and best practices in the field, and implements activation programs to reflect the values and principles of those projects.
• Other duties as assigned.

Qualifications

• Bachelor degree in recreation and leisure studies, therapeutic recreation, kinesiology, or equivalent;
• B.S.W. and Registered Social Worker designation in Ontario an asset.
• Minimum 3 years post qualification experience in program planning and delivery in health care setting.
• Knowledge of long-term care an asset.
• Knowledge and experience in counseling with seniors and their caregivers.
• Ability to supervise, coach and mentor a team.
• Excellent leadership qualities.
• Demonstrated initiative, problem solving and judgement skills.
• Creativity and innovation in developing programs and activities for the residents to maximize their independence.
• Superb customer service skills.
• Ability to contribute effectively and work as part of the interdisciplinary team.
• Must be agile and comfortable with change.
• Computer literacy.
• Knowledge of Chinese word processing an asset.
• Satisfactory Police Vulnerable Sector Screen result.
• Fluency in English and Chinese.
• Knowledge of Japanese, Filipino or a South Asian dialect an asset.
• Physical Demands/Working Condition: Occasional weekend or evening work

Benefits

• Competitive total compensation package
• Multi-employer pension plan
• Professional development opportunities
• Ongoing learning and development
• Employee education assistance program
• Award winning corporate culture
• Safe, inclusive and supportive work environment

Our people are our greatest strength and the core of our success. We invest in our employees' wellbeing and support their ongoing learning and development.

Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation. Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate.

Our hiring process involves the use of Artificial Intelligence (AI) to assist with screening of the applicants’ resume. This job is posted to fill an existing vacancy.

JOIN A GREAT TEAM, DOING GREAT WORK! Yee Hong Centre for Geriatric Care (“Yee Hong”) is one of the largest not-for-profit, culturally-appropriate seniors care organizations in Canada. At several campuses of care and other service locations across the Greater Toronto Area, Yee Hong offers a full continuum of services including active seniors programs, adult day programs, caregiver support services, transportation, meals on wheels, congregate dining, home care, long-term care, and hospice/palliative care. Yee Hong’s vision is “Seniors living their lives to the fullest – with health, independence and dignity”. In their living setting of choice, seniors and their families are supported to optimize their physical, mental, social and spiritual well-being.

Yee Hong also supports other organizations with innovating seniors care through its advisory services, training and learning centre, and research. Since the start of our operations 1994, Yee Hong has been successfully accredited with Exemplary Standing by Accreditation Canada seven consecutive times for our teams’ commitment to highest quality care and service excellence. As a recipient of Canada’s Most Admired Corporate Culture Award in 2020 and renewed in 2021 and 2022, Yee Hong is committed to innovation, diversity, teamwork, integrity, collaboration and accountability. Our people are the reason our residents and clients receive excellent care and enjoy a high quality of life. Yee Hong’s progressive organizational culture and work environment attract, retain and develop the best staff, volunteers and students. Yee Hong is inviting applicants to apply for this exciting opportunity. We commit to a diverse, equitable and inclusive workplace, and offer a rewarding career as a member of our stellar team.

Please apply before: 2026-08-21

Salary Range: $34.28 - $40.32