Program Assistant, Day Program (Temporary Part Time for 1 Year)

Yee Hong; Markham; On-site; CAD 30,000 - 35,000; Part time

Benefits offered by this job

Competitive total compensation package

Multi-employer pension plan

Professional development opportunities

Ongoing learning and development

Employee education assistance program

Award winning corporate culture

Safe, inclusive and supportive work环境

Job summary

Yee Hong Centre for Geriatric Care in Markham, Ontario is seeking a part-time Program Support role for the Day Program. The incumbent will plan activities, ensure a safe, hygienic and supportive environment and respond to crises to meet clients’ physical, social and emotional needs.

They will coordinate referrals and outreach, work with clients and caregivers on care plan design, supervise volunteers, and maintain accurate records and fees. CPR and vulnerable sector checks are required.

Qualifications

• Diploma in Social Work or Social Services, health sciences, activation, or equivalent.
• Experience in geriatric rehabilitation is essential
• Excellent customer service skills
• Ability to work independently and contribute effectively as a team player
• Computer literacy in Microsoft Office Suite
• Recent certification in CPR
• Recent satisfactory Police Vulnerable Sector Screen result
• Fluency in English and ability to converse in Chinese
• Must be able to work across different Yee Hong sites as needed

Responsibilities

• Under the overall direction of the Senior Coordinator/Program Coordinator, participates in the planning of appropriate activities for clients of the program
• Implements and ensures smooth operation of the activities in a safe, hygienic and supportive environment
• Provides timely and appropriate crisis intervention or behaviour management and ensures that the clients' physical, social and emotional needs are appropriately met
• Provides timely and appropriate support/information and referral/placement/outreach to clients/volunteers (as appropriate) to ensure that the clients/volunteers' social/ recreational/development needs are appropriately met
• Works closely with client and caregiver in ensuring appropriate design of care plan/program plan and ongoing monitoring of plan
• Ensures appropriate assessment, placement, matching and support for volunteers
• Provides effective guidance, training and support to the volunteers in the program
• Maintains up to date and accurate files, records and statistics on the program
• Maintains accurate record of fees and expenditures
• Complies with risk management policy for health and safety and infection control
• Keeps up-to-date with developments and best practices in the field
• Other duties as assigned

Skills

Geriatric rehabilitation experience

Customer service

Independent worker / team player

English and Chinese fluency

Computer literacy (Microsoft Office)

Education

Diploma in Social Work/ Social Services

Tools

Microsoft Office

Job description

Core Function

Under the direction of the Program Manager/Program Coordinator, plans or participates in the planning of appropriate activities and providing high quality services to clients of the Day Program.

Qualifications

Diploma in Social Work or Social Services, health sciences, activation, or equivalent

Experience in geriatric rehabilitation is essential

Excellent customer service skills

Ability to work independently and contribute effectively as a team player

Computer literacy in Microsoft Office Suite

Recent certification in C.P.R.

Recent satisfactory Police Vulnerable Sector Screen result

Fluency in English and ability to converse in Chinese

Must be able to work across different Yee Hong sites as needed

Responsibilities

• Under the overall direction of the Senior Coordinator/Program Coordinator, participates in the planning of appropriate activities for clients of the program
• Implements and ensures smooth operation of the activities in a safe, hygienic and supportive environment
• Provides timely and appropriate crisis intervention or behaviour management and ensures that the clients' physical, social and emotional needs are appropriately met
• Provides timely and appropriate support/information and referral/placement/outreach to clients/volunteers (as appropriate) to ensure that the clients/volunteers' social/ recreational/development needs are appropriately met
• Works closely with client and caregiver in ensuring appropriate design of care plan/program plan and ongoing monitoring of plan
• Ensures appropriate assessment, placement, matching and support for volunteers
• Provides effective guidance, training and support to the volunteers in the program
• Maintains up to date and accurate files, records and statistics on the program
• Maintains accurate record of fees and expenditures
• Complies with risk management policy for health and safety and infection control
• Keeps up-to-date with developments and best practices in the field
• Other duties as assigned

Physical Demands

Some lifting and transferring required

Contract

This is a temporary part time position for 1 year, with possibility of extension

Salary

Salary Range: $21.86 - $25.72

Benefits

• Competitive total compensation package
• Multi-employer pension plan
• Professional development opportunities
• Ongoing learning and development
• Employee education assistance program
• Award winning corporate culture
• Safe, inclusive and supportive work environment

Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation. Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate.

Our hiring process involves the use of Artificial Intelligence (AI) to assist with screening of the applicants' resume. This job is posted to fill an existing vacancy.

Yee Hong Centre for Geriatric Care (“Yee Hong”) is one of the largest not-for-profit, culturally-appropriate seniors care organizations in Canada. At several campuses of care and other service locations across the Greater Toronto Area, Yee Hong offers a full continuum of services including active seniors programs, adult day programs, caregiver support services, transportation, meals on wheels, congregate dining, home care, long-term care, and hospice/palliative care.

Yee Hong's vision is “Seniors living their lives to the fullest – with health, independence and dignity”. In their living setting of choice, seniors and their families are supported to optimize their physical, mental, social and spiritual well-being. Yee Hong also supports other organizations with innovating seniors care through its advisory services, training and learning centre, and research.

Since the start of our operations 1994, Yee Hong has been successfully accredited with Exemplary Standing by Accreditation Canada seven consecutive times for our teams' commitment to highest quality care and service excellence. As a recipient of Canada's Most Admired Corporate Culture Award in 2020 and renewed in 2021 and 2022, Yee Hong is committed to innovation, diversity, teamwork, integrity, collaboration and accountability. Our people are the reason our residents and clients receive excellent care and enjoy a high quality of life. Yee Hong's progressive organizational culture and work environment attract, retain and develop the best staff, volunteers and students. Yee Hong is inviting applicants to apply for this exciting opportunity. We commit to a diverse, equitable and inclusive workplace, and offer a rewarding career as a member of our stellar team.