Acting Retail Store Manager

Lovisa; Winnipeg; On-site; CAD 50,000 - 70,000; Full time

Job summary

Lovisa is seeking a dynamic Store Manager in Winnipeg, Manitoba to lead daily store operations and drive business growth. You will oversee a high-performing team, manage inventory and merchandising, and ensure exceptional customer experiences in a fast-paced fashion retail environment.

The role requires strong leadership, proven sales results, and flexibility to work weekends/holidays. Join a brand known for fashion-forward accessories and a customer-centric store culture.

Qualifications

• 3+ years retail management experience.
• Proven track record of achieving sales targets.
• Strong leadership and team development skills.
• Excellent problem-solving abilities.
• Deep passion for retail and fashion.
• Flexible availability including weekends and holidays.
• Bachelor's degree preferred.

Responsibilities

• Drive store sales through leadership and planning.
• Lead and develop a high-performing team.
• Manage inventory, merchandising, and store operations.
• Deliver exceptional customer experiences.
• Monitor KPIs and report to upper management.
• Oversee opening and closing procedures.

Skills

Store leadership

Team development

Sales target achievement

Customer service

Analytical thinking

Inventory control

Loss prevention

Communication skills

Fashion retail

Flexibility

Education

Bachelor's degree

Tools

POS systems

Job description

Position Summary:

We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.

About the Role:

As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing team in a fast-paced retail environment.

Key Responsibilities:

Sales & Performance Management:

• Drive sales targets through effective team leadership and strategic planning
• Analyze sales data to identify trends and opportunities
• Implement and monitor KPIs to ensure store productivity
• Lead by example in delivering exceptional sales performance

Team Leadership & Development:

• Recruit, train, and develop store staff
• Create succession plans to develop future leaders
• Conduct performance reviews and provide coaching
• Build and maintain a passionate, customer-focused team

Operations & Merchandising:

• Ensure optimal inventory management and stock control
• Implement loss prevention strategies to minimize shrink
• Execute visual merchandising standards to maximize sales
• Oversee opening and closing procedures
• Maintain store presentation and cleanliness standards

Customer Experience:

• Foster a customer-first culture throughout the store
• Resolve complex customer service issues
• Ensure consistent delivery of exceptional shopping experiences
• Build and maintain customer loyalty

Business Administration:

• Manage store budget and expenses
• Report key metrics to upper management
• Implement company policies and procedures
• Identify and resolve operational challenges

Required Qualifications:

• 3+ years retail management experience
• Proven track record of achieving sales targets
• Strong leadership and team development skills
• Excellent problem-solving abilities
• Deep passion for retail and fashion
• Flexible availability including weekends and holidays
• Bachelor's degree preferred

You’ll Excel If You:

• Are results-oriented with strong business acumen
• Have exceptional interpersonal and communication skills
• Demonstrate adaptability in a fast-paced environment
• Show enthusiasm as a brand ambassador
• Have experience in fashion retail

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.