Accounts Receivable Cash Application

Postmedia Network Inc; Canada; Remote; CAD 45,000 - 60,000; Full time

Job summary

A leading Canadian news media company is seeking an Accounts Receivable Cash Applications professional. The role involves providing excellent customer service, processing payments, and managing data for subscriber accounts. Ideal candidates will have strong analytical skills and a background in customer service, with proficiency in MS Word and Excel.

Qualifications

• 3+ years in a service environment with superior customer service skills.
• Excellent written and verbal communication skills.
• Demonstrated data entry/keyboarding skills with emphasis on speed and accuracy.

Responsibilities

• Providing superior customer service to customers.
• Inputting data into multiple subscriber databases.
• Processing payments and handling refunds, returns & adjustments.

Skills

Customer Service

Data Entry

Communication

Analytical Skills

Organizational Skills

Tools

MS Word

Excel

Job description

Position: Accounts Receivable Cash Applications

Position Type: Full-time, Permanent

Division: Finance

The Company:

Postmedia is a Canadian news media company representing more than 130 brands across multiple print, online and mobile platforms. Award-winning journalists and innovative product development teams bring engaging content to millions of people every week whenever and wherever they want it. This exceptional content, reach and scope offers advertisers and marketers compelling solutions to effectively reach target audiences. We are always on the lookout for talented individuals to join our team.

About The Role:

Reporting to the Accounts Receivable Manager, the successful applicantwill be part of a team of individuals who provide excellent customer service to newspaper subscribers, contractors and distributors by assisting with various administrative functions relating to customer and single copy (dealer) accounts.

Responsibilities include:

• Providing superior customer service to customers
• Inputting data into multiple subscriber databases
• Reviewing and analyzing data to facilitate effective decisions regarding subscriber concerns
• Processing of payments via a number of payment methods, types and rate structures. This includes input, collation, documentation, filing and following up with other Administration representatives and related groups and stakeholders
• Processing Refunds, Returns & Adjustments on customer accounts

Qualifications include:

• 3+ years in a service environment with superior customer service skills;
• Excellent written and verbal communication skill;
• Demonstrated data entry/keyboarding skills, with emphasis on speed and accuracy;
• Ability to process and prioritize a high volume of work accurately and efficiently;
• Proven ability to analyze and interpret large volumes of data and make decisions based on interpretation of data;
• Demonstrated organizational skills with strong attention to detail and accuracy;
• Proficiency in MS Word, Excel
• Ability to work in a fast-paced, demanding environment with changing priorities;
• Highly organized, able to work independently as well as take direction
• Previous experience in the Publishing, Digital or Media industry would be considered assets.

We thank in advance all applicants for their interest, however only those candidates under consideration will be contacted. Only candidates legally eligible to work in Canada will be considered. No phone calls or agencies please.

Postmedia Network Inc. is committed to providing accommodations for people with disabilities in all areas of the hiring process. If you require accommodation during the hiring process, please make your needs known in advance. Accommodation requests will be provided on an individual basis.

Postmedia Network Inc. is committed to employment equity and an inclusive barrier-free selection process and work environment. Postmedia Network Inc. encourages applications from women, indigenous peoples, persons with disabilities and members of visible minorities.