CSAP-Cash Application Representative - 1 year contract

Lifemark; Toronto; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

A leading healthcare company in Canada is seeking a Cash Application Representative to manage payment processing, reconcile receipts, and collaborate across departments. The ideal candidate will have strong attention to detail and experience in cash applications. This role offers a hybrid work arrangement, allowing for flexibility while ensuring the accuracy of financial transactions.

Qualifications

• At least 1 year of experience in Accounts Payable, Cash Applications, or Accounts Receivable.
• Proficient in Microsoft Office with advanced Excel skills.

Responsibilities

• Process and apply incoming payments to accounts.
• Reconcile daily cash receipts to bank statements.
• Communicate with customers to resolve payment issues.

Skills

Attention to Detail

Multitasking

Education

High School Diploma

Tools

Microsoft Office

Sage 300

Job description

Status:Permanent Full time
Location:North York, ON. Hybrid 4 days/week on-site.
Department: Finance
Reports To: Manager, Cash Management

Lifemark Health Group (LHG) is a market leader in customized healthcare solutions. With over 20 years of service excellence, LHG is one of the largest, most trusted, and most comprehensive providers in Canada. As a national healthcare company, LHG employs over 5000 highly trained clinicians, medical experts and team members in over 300 locations, coast-to-coast, and continues to grow both organically as well as through acquisitions.

Role Overview
The Cash Application Representative will be responsible for accurately processing and applying incoming payments, reconciling daily receipts, and resolving discrepancies. This role involves customer interaction, record maintenance, and collaboration with various departments.

Key Responsibilities

• Post and apply all incoming payments (bulk, cheques, EFTs, wire transfers, credit cards) to accounts.
• Access portals for remittance details to ensure accurate payment application.
• Reconcile daily cash receipts to bank statements and resolve discrepancies.
• Communicate with customers to resolve payment issues.
• Maintain accurate records of cash application activities and generate reports.
• Clear unapplied transactions monthly.
• Reconcile clinic chargebacks and update account statements.
• Process refunds as required
• Prepare ad hoc reports for customers.
• Clear overpayments and unapplied from LPS quarterly.
• Prepare expense reports for non-Lifemark clinics.
• Respond to clinic queries at the corporate office.
• Validate account discrepancies for with sales, customer service, and customers.
• Post and apply collection agency payments.
• Manage massage memberships: set up contracts, upload payments, manage declined payments, expired contracts, and credit cards.
• Perform bank deposits via scanner and in person as required.

Qualifications:

• Proven work experience in Accounts Payable, Cash Applications or Accounts Receivable (at least 1 year preferred).
• Ability to multitask in a fast-paced environment.
• High degree of accuracy and attention to detail.
• Proficient in Microsoft Office (intermediate to advanced Excel skills)
• Sage 300/ ACCPAC/Doclink knowledge is considered an asset.

Lifemark welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Lifemark promotes equal employment opportunities for all job applicants, including those self-identifying as a member of the following groups: Indigenous peoples, Newcomers to Canada, and Visible minorities.