CSAP-Cash Application Representative - 1 year contract

pt Health; Toronto; Hybrid; CAD 40,000 - 55,000; Full time

Job summary

A leading healthcare company is seeking a Cash Application Representative in Toronto. This role involves processing payments, reconciling receipts, and maintaining accurate records. The ideal candidate will have experience in Accounts Payable or Receivable, strong attention to detail, and proficiency in Microsoft Office.

Qualifications

• At least 1 year of experience in relevant roles preferred.
• Intermediate to advanced Excel skills required.
• Ability to work in a fast-paced environment.

Responsibilities

• Process and apply incoming payments to accounts.
• Reconcile daily cash receipts to bank statements.
• Communicate with customers to resolve payment issues.

Skills

Multitasking

Attention to detail

Customer communication

Education

Experience in Accounts Payable, Cash Applications or Accounts Receivable

Tools

Microsoft Office

Sage 300

ACCPAC

Doclink

Job description

Location : North York, ON. Hybrid 4 days / week on-site.

Department : Finance

Reports To : Manager, Cash Management

Lifemark Health Group (LHG) is a market leader in customized healthcare solutions. With over 20 years of service excellence, LHG is one of the largest, most trusted, and most comprehensive providers in Canada. As a national healthcare company, LHG employs over 5000 highly trained clinicians, medical experts and team members in over 300 locations, coast-to-coast, and continues to grow both organically as well as through acquisitions.

Role Overview

The Cash Application Representative will be responsible for accurately processing and applying incoming payments, reconciling daily receipts, and resolving discrepancies. This role involves customer interaction, record maintenance, and collaboration with various departments.

Key Responsibilities

• Post and apply all incoming payments (bulk, cheques, EFTs, wire transfers, credit cards) to accounts.
• Access portals for remittance details to ensure accurate payment application.
• Reconcile daily cash receipts to bank statements and resolve discrepancies.
• Communicate with customers to resolve payment issues.
• Maintain accurate records of cash application activities and generate reports.
• Clear unapplied transactions monthly.
• Reconcile clinic chargebacks and update account statements.
• Process refunds as required
• Prepare ad hoc reports for customers.
• Clear overpayments and unapplied from LPS quarterly.
• Prepare expense reports for non-Lifemark clinics.
• Respond to clinic queries at the corporate office.
• Validate account discrepancies for with sales, customer service, and customers.
• Post and apply collection agency payments.
• Manage massage memberships : set up contracts, upload payments, manage declined payments, expired contracts, and credit cards.
• Perform bank deposits via scanner and in person as required.

Qualifications :

• Proven work experience in Accounts Payable, Cash Applications or Accounts Receivable (at least 1 year preferred).
• Ability to multitask in a fast-paced environment.
• High degree of accuracy and attention to detail.
• Proficient in Microsoft Office (intermediate to advanced Excel skills)
• Sage 300 / ACCPAC / Doclink knowledge is considered an asset.

Lifemark welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Lifemark promotes equal employment opportunities for all job applicants, including those self-identifying as a member of the following groups : Indigenous peoples, Newcomers to Canada, and Visible minorities.