Accounts Receivable Analyst

woodbineentertainment; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

Woodbine Entertainment is seeking a highly analytical Accounts Receivable Analyst to join our Finance team. You will manage a portfolio of customer and partner accounts, drive timely cash collection, and resolve billing discrepancies while supporting process improvements across AR.

You will leverage data analysis and reporting to improve cash flow and strengthen customer relationships. This role offers exposure to cash management, banking operations, and journal entries within a dynamic

Qualifications

• Strong understanding of accounts receivable, collections, and reconciliations.
• Advanced Excel skills including Pivot Tables and XLOOKUP.
• Experience with ERP systems; Microsoft Dynamics 365 is a plus.
• Excellent analytical, problem-solving, and attention to detail.
• Strong communication and relationship-building with customers.

Responsibilities

• Manage a portfolio of customer and partner accounts, ensuring timely collection of outstanding balances.
• Monitor account aging, collections activity, unapplied cash, credits, and account reconciliations.
• Investigate and resolve payment discrepancies, billing issues, deductions, and account disputes.
• Maintain accurate customer account records and collection notes within financial systems.
• Apply incoming payments (EFTs, wires, cheques, wagering settlements) and ensure accurate posting.

Skills

Accounts receivable

Collections

Reconciliations

Excel advanced

Dynamics 365

Data analysis

Attention to detail

Communication

Tools

Microsoft Dynamics 365

Job description

A NEW BREED OF ENTERTAINMENT

With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada.

Building on our rich past, we are surging ahead to the future with an energized, new vision. Today we deliver the most thrilling and highest quality racing, dining and entertainment experiences to our visitors. In doing so, we remain a world-leader in horse-racing - and also among the most exciting and diverse entertainment facilities on the globe.

JOB SUMMARY:

We are seeking a highly analytical and customer-focused Accounts Receivable Analyst to join our Finance team. This role plays a key part in managing Woodbine's receivables portfolio, supporting timely cash collection, resolving billing and payment discrepancies, and driving continuous process improvements across the accounts receivable function.

The successful candidate will combine strong financial acumen with investigative and problem-solving skills to support both internal stakeholders and external partners. In addition to managing day-to-day receivables activities, the role will leverage data analysis, reporting, and process optimization to enhance cash flow, improve operational efficiency, and strengthen customer relationships.

In addition to supporting the accounts receivable function, this role provides exposure to cash management, banking operations, and payment reconciliation activities, offering a well-rounded opportunity for finance professionals looking to broaden their experience across Treasury and Accounting.

This is an excellent opportunity for a finance professional who enjoys working with data, solving complex issues, improving processes, and collaborating across multiple business functions.

Accounts Receivable Management

• Manage a portfolio of customer and partner accounts, ensuring timely collection of outstanding balances.
• Monitor account aging, collections activity, unapplied cash, credits, and account reconciliations.
• Investigate and resolve payment discrepancies, billing issues, deductions, and account disputes.
• Maintain accurate customer account records and collection notes within financial systems.
• Apply incoming payments, including EFTs, wire transfers, cheques, and wagering settlement transactions.

Cash Management & Banking Support

• Monitor daily bank activity and support the reconciliation of deposits, EFTs, wire transfers, and other incoming payments.
• Investigate and resolve unidentified or misapplied cash transactions.
• Assist with the reconciliation of bank deposits to customer accounts and general ledger balances.
• Support the timely recording and application of cash receipts across multiple payment channels.
• Collaborate with Treasury and business stakeholders to resolve banking and settlement-related discrepancies.
• Provide backup support for selected cash management and banking activities as required.

Analysis & Problem Resolution

• Perform account analysis and reconciliations to identify trends, variances, and outstanding issues.
• Research and resolve complex account discrepancies through collaboration with internal departments and external partners.
• Prepare and post journal entries related to customer adjustments, rate changes, and account corrections.
• Support month-end activities through balance sheet reconciliations and reporting.

Business Partnership & Customer Experience

• Build positive working relationships with customers and business partners to support successful collections outcomes.
• Serve as a trusted point of contact for customer inquiries related to invoices, payments, and account balances.
• Communicate professionally and proactively with stakeholders to resolve issues and maintain strong partnerships.

Process Improvement & Reporting

• Identify opportunities to improve workflows, controls, reporting, and overall AR efficiency.
• Develop and maintain dashboards, tracking tools, and performance metrics to support decision-making.
• Contribute to automation initiatives and continuous improvement projects within Finance.
• Recommend solutions that improve customer experience while reducing collection risk.

Team Support

• Collaborate with Finance team members to meet departmental goals and service standards.
• Support cross-functional initiatives and provide backup support as required.
• Participate in special projects and other duties as assigned.

What We're Looking For:

Technical & Analytical Skills

• Strong understanding of accounts receivable, collections, reconciliations, and accounting principles.
• Advanced Excel skills, including Pivot Tables, XLOOKUPs, formulas, data analysis, and reporting.
• Experience using ERP systems; Microsoft Dynamics 365 experience is considered an asset.
• Strong analytical and problem-solving capabilities with exceptional attention to detail.
• Ability to interpret financial data and make sound business recommendations.

Professional Skills

• Excellent communication and relationship-building skills.
• Abil