AR Analyst: Cash Flow & Process Improvement

Woodbine Entertainment Group; Calgary; On-site; CAD 61,000 - 66,000; Full time

Job summary

Woodbine Entertainment Group is seeking a highly analytical Accounts Receivable Analyst to join our Finance team. The role focuses on managing receivables, driving timely cash collection, resolving billing discrepancies, and improving processes across AR, cash management, and banking functions.

You will collaborate with internal teams and external partners to strengthen customer relationships and cash flow. Ideal candidates have 2-5 years in AR/credit and strong Excel and data analysis skills.

Qualifications

• Post-secondary education in Accounting, Finance, or Business.
• 2-5 years of experience in Accounts Receivable, Credit & Collections, or related accounting function.
• Experience performing account reconciliations and financial analysis.
• Proven experience identifying and implementing process improvements.
• Knowledge of wagering, gaming, simulcast operations, or related financial settlement environments is considered an asset.

Responsibilities

• Manage a portfolio of customer and partner accounts, ensuring timely collection of outstanding balances.
• Monitor account aging, collections activity, unapplied cash, credits, and account reconciliations.
• Investigate and resolve payment discrepancies, billing issues, deductions, and account disputes.
• Maintain accurate customer account records and collection notes within financial systems.
• Apply incoming payments, including EFTs, wire transfers, cheques, and wagering settlement transactions.
• Monitor daily bank activity and support the reconciliation of deposits, EFTs, wire transfers, and other incoming payments.
• Investigate and resolve unidentified or misapplied cash transactions.
• Assist with the reconciliation of bank deposits to customer accounts and general ledger balances.
• Support the timely recording and application of cash receipts across multiple payment channels.
• Collaborate with Treasury and business stakeholders to resolve banking and settlement-related discrepancies.
• Provide backup support for selected cash management and banking activities as required.
• Perform account analysis and reconciliations to identify trends, variances, and outstanding issues.
• Research and resolve complex account discrepancies through collaboration with internal departments and external partners.
• Prepare and post journal entries related to customer adjustments, rate changes, and account corrections.
• Support month-end activities through balance sheet reconciliations and reporting.
• Build positive working relationships with customers and business partners to support successful collections outcomes.
• Serve as a trusted point of contact for customer inquiries related to invoices, payments, and account balances.
• Communicate professionally and proactively with stakeholders to resolve issues and maintain strong partnerships.
• Identify opportunities to improve workflows, controls, reporting, and overall AR efficiency.
• Develop and maintain dashboards, tracking tools, and performance metrics to support decision‑making.
• Contribute to automation initiatives and continuous improvement projects within Finance.
• Recommend solutions that improve customer experience while reducing collection risk.
• Collaborate with Finance team members to meet departmental goals and service standards.
• Support cross-functional initiatives and provide backup support as required.
• Participate in special projects and other duties as assigned.

Skills

Accounts receivable

Collections

Reconciliations

Excel advanced

Data analysis

Communication

Time management

Attention to detail

Education

Post-secondary education in Accounting, Finance, or Business

Tools

Microsoft Dynamics 365

Job description

Woodbine Entertainment Group is seeking a highly analytical Accounts Receivable Analyst to join our Finance team. The role focuses on managing receivables, driving timely cash collection, resolving billing discrepancies, and improving processes across AR, cash management, and banking functions.

You will collaborate with internal teams and external partners to strengthen customer relationships and cash flow. Ideal candidates have 2-5 years in AR/credit and strong Excel and data analysis skills.