Accountant (Forensic Claims Accounting)

Intact; Calgary; Hybrid; CAD 59,300 - 72,500; Full time

Benefits offered by this job

Flexible work arrangements

Possibility to purchase extra days off

Multiple wellbeing benefits

Employee Share Purchase Plan

Job summary

A leading Canadian insurance company is seeking an Accountant (Forensic Claims Accounting) to join their Claims team in Calgary. In this role, you will analyze financial documents to support claims investigations and communicate with clients regarding their claims. The position offers a hybrid work model, with competitive salary ranging from CAD 59,300 to 72,500. Ideal candidates will be enrolled in CPA PEP and possess strong customer service skills. Additional benefits include bonuses and flexible work arrangements.

Qualifications

• Strong customer service experience, through written and verbal communication.
• Ability to work independently without supervision.
• Enrolled in CPA PEP or planned enrolment within the next 6 months is required.

Responsibilities

• Verify the validity of business interruption and personal lines rental claims.
• Analyze financial documents provided while respecting commitments to the customer.
• Communicate with customers and their accountants, collaborating with claims adjusters.

Skills

Enrolled in CPA PEP

Customer service experience

Ability to work independently

Experience in the insurance sector

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance‑led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary Range (but Not Limited To)

59,300 - 72,500

Annual Bonus Target

Based on the base salary, with a potential payout of up to double the target (subject to personal and company performance).

7.5%

Employee Share Purchase Plan (ESPP)

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and ESPP – with Intact matching 50% of your net shares.

Our pension offerings

Provide flexibility and long‑term security beyond careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35‑hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the Role

We’re looking for an Accountant (Forensic Claims Accounting) to join our growing Claims team!

As an Accountant (Forensic Claims Accounting) in the Claims department, your work will have a big impact in our investigation of business interruption calculations. You will possess a clear passion for extracting evidence from data combined with a strong investigative mentality to support our Claim Adjusters in the adjudication of claims. As one of Intact’s Accountants, you will be joining a dynamic team tasked with analysing and calculating the loss incurred by the insured following an accident by analysing the accounting records provided. You will be responsible for communicating directly with the customer to obtain relevant documentation and to explain the work that you’ve done on their claim.

What You’ll Do Here

• Verify the validity of business interruption and personal lines rental claims
• Analyze financial documents provided while respecting the commitments and obligations to the customer
• Listen to, anticipate the needs of the customer, and offer the best solutions
• Offer technical support to adjusters and team leaders, ensuring timely follow‑up
• Ensure work is being completed in accordance with the team workflow and deadlines
• Communicate with the customer and their accountant, in collaboration with the claims adjuster in charge of the file loss
• Communicate the results in a clear, precise, caring, and authentic manner to the claims adjuster or the customer, adapting communication style accordingly
• Provide a fair and equitable result that will consider the policy, standards, rules, applicable laws and follows company processes

Your Skills And Experience

• Enrolled in CPA PEP or planned enrolment within the next 6 months – is required
• Experience in the insurance sector would be considered an asset
• Strong customer service experience, through written and verbal communication
• Ability to work independently without supervision

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

Equal Employment Opportunity

We are an equal opportunity employer.

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity‑deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration‑related matters including but not limited to employer‑specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.