Account Representative - State Farm Agent Team Member

Taylor Hall - State Farm Agent; San Juan de Terranova; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Taylor Hall - State Farm Agent in Canada is seeking an outgoing Account Representative who is crucial to daily operations and customer success. This role involves building customer relationships while ensuring accurate management of accounts.

Ideal candidates are customer-focused, possess strong organizational skills, and thrive in team environments. Responsibilities include handling inquiries, discussing insurance coverage, and coordinating with internal teams.

The position offers benefits like flexible schedules, training, and advancement opportunities.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Team player who collaborates with teammates.

Responsibilities

• Build and maintain customer relationships.
• Manage customer accounts.
• Assist customers with policy updates and requests.
• Connect proactively with customers about products.
• Coordinate with underwriting for policy issuance.
• Discuss coverage options for home and auto insurance.

Skills

Organizational skills

Customer service skills

Communication skills

Team collaboration

Proactive engagement

Positive attitude

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As an Account Representative you are vital to our daily business operations and customers’ success. You improve the lives of our customers by proactively marketing relevant products and services.

If you are outgoing, customer-focused and enjoy working with the public, this may be the career for you!

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Build and maintain customer relationships by reviewing needs, answering questions, and identifying opportunities for additional coverage or services.
• Manage customer accounts and keep all information accurate in the database.
• Assist customers with policy updates, billing questions, and service requests, ensuring smooth and timely processing.
• Proactively connect with customers regarding relevant product and service options based on their needs.
• Coordinate with underwriting and internal departments to support timely policy issuance and service continuity.
• Comfortable discussing coverage options for home and auto insurance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Team player who collaborates with teammates to ensure a great customer experience
• Comfortable being proactive reaching out, following up, and keeping opportunities moving
• Positive attitude and the drive to learn, grow, and hit goals
• Must be willing to obtain a Property & Casualty License.