Account Representative I

Genuine Parts Company; Quesnel; On-site; CAD 42,000 - 66,000; Full time

Benefits offered by this job

Healthcare coverage

Retirement savings

Vacation, sick and holiday pay

Job summary

Genuine Parts Company in Canada is seeking an Account Representative I responsible for expanding their book of business by converting competitors' accounts and growing medium to large accounts. The role focuses on maintaining customer satisfaction through ongoing contact and managing expectations.

Responsibilities include generating new leads, presenting solutions, and coordinating with vendors to meet customer needs.

Qualifications

• Bachelor's degree plus 0–2 years of experience or equivalent.
• Excellent written and verbal communication skills.
• Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products.
• Ability to influence customers while maintaining relationships.
• Ability to take initiative and multitask.

Responsibilities

• Increase revenue by generating new business and expanding existing accounts.
• Generate new leads by networking, cold calling, researching directories and internet sites.
• Interact face-to-face with customers to foster relationships and maintain satisfaction.
• Understand complex customer requirements for customized quoting.
• Deliver sales presentations and ensure technical requirements are met.
• Assist with on-site troubleshooting of customer concerns.
• Coordinate vendor resources to build relationships and support sales.
• Perform other duties as assigned.

Skills

Communication skills

Sales principles

Time management

Microsoft Office

Customer relationships

Education

Bachelor's degree

0-2 years experience

Tools

Microsoft Office

Job description

SUMMARY

The Account Representative I is primarily responsible for building or expanding their book of business through converting competitors' business and expanding their assigned medium-sized accounts to become large accounts. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations.

JOB DUTIES

• Increases revenue and profitability through generation of new business and further development of existing accounts.
• Generates new leads by networking, cold calling, researching various directories and internet sites.
• Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction.
• Understands complex requirements from customers for preparation of customized quoting.
• Delivers effective sales presentations and ensures technical requirements are met.
• Assists with on-site troubleshooting of customers' concerns.
• Works with and coordinates vendor resources to build relationships and support sales.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a bachelor's degree and zero (0) to two (2) years of experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products.
• Excellent written and verbal communication skills.
• A proficient understanding of key sales principles and best practices.
• Ability to influence customers, while maintaining healthy relationships.
• Ability to take initiative and work with limited direction.
• Ability to multitask and manage time well.
• Ability to use Microsoft Office.

PHYSICAL DEMANDS

Travel required. May be required to be on-call nights or weekends, depending on need.

LICENSES & CERTIFICATIONS

Valid driver's license required. All company vehicles are subject to continuous video monitoring.

COMPANY INFORMATION

• Motion Industries offers an excellent benefits package which includes options for healthcare coverage, retirement savings, vacation, sick, and holiday pay.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.