Account Manager – Walmart Connect

Walmart Connect Canada; Mississauga; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled Account Manager to foster strong client-advertiser relationships and drive successful campaign strategies. This role involves managing key retail categories, optimizing sales operations, and collaborating across teams to deliver exceptional media solutions. The ideal candidate will possess excellent communication and problem-solving abilities, along with a deep understanding of digital media channels. If you are passionate about enhancing customer experiences and driving revenue growth, this is an exciting opportunity to make a significant impact in a dynamic environment.

Qualifications

• 3+ years experience in Customer Success or Account Management in digital media.
• Broad knowledge of media channels with a digital focus.

Responsibilities

• Manage advertiser campaigns and revenues for a specific key category.
• Use analytics to build and present campaign reports.

Skills

Customer Success

Account Management

Project Management

Communication Skills

Analytical Skills

Education

College or University diploma in Marketing

Tools

Analytics Tools

CRM Software

Job description

Join to apply for the Account Manager – Walmart Connect role at Walmart Connect Canada

Position Summary...

Walmart Connect is seeking an experienced Account Manager to build successful client-advertiser relationships through an understanding of the client’s business, expectation management, and ensuring campaign strategies and tactics meet the clients’ needs. The successful candidate will be comfortable bridging Walmart Connect’s omni-channel portfolio of tactics to deliver comprehensive media strategies to clients.

This role involves managing a key retail category within a growing team of Account Managers, promoting continuous improvement and cross-functional collaboration. Excellent communication, problem-solving skills, and a deep understanding of advertiser and shopper needs are essential to deliver an exceptional customer experience.

The role may also include developing strategies to optimize sales operations, improve productivity, and enhance revenue. Collaboration with product management, development teams, and other departments is crucial for deploying advertising solutions and ensuring effective campaign execution.

Additionally, responsibilities include creating and managing business intelligence dashboards for insights and decision-making, monitoring campaign performance, and providing reports and actionable recommendations to improve revenue.

What you'll do...

• Manage advertiser campaigns and revenues for a specific key category, building strategic campaign recommendations aligned with brand goals and marketing objectives.
• Lead campaign kick-offs, creative processes, measurement workflows, and performance discussions with clients.
• Provide technical guidance on campaign specifics and troubleshoot issues.
• Partner with campaign management for activation, trafficking, and optimization.
• Manage sales pipeline with Client Partner, entering campaign details into CRM accurately and ensuring billing.
• Collaborate with Ad Operations, Sales, and Creative teams to ensure high-quality campaign execution within service level agreements.
• Use analytics to build and present campaign reports, sharing insights and recommendations to support advertiser strategies and drive revenue.

Qualifications

• College or University diploma in Marketing or equivalent.
• 3+ years experience in Customer Success or Account Management in digital media.
• 3+ years experience managing clients and relationships.
• Project Management experience.
• Broad knowledge of media channels with a digital focus.
• Familiarity with campaign evaluation metrics and media buying.
• Excellent written and verbal communication skills.
• Working knowledge of analytics tools.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada

Application Process

If you are currently a Walmart associate, please log in to your Workday account and use the Find Jobs report to apply for this job.

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Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Advertising Services

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