Account Manager, Talent Payments

Backstage LLC; Ontario; On-site; CAD 60,000 - 85,000; Full time

Job summary

A leading company in the entertainment industry is seeking an Account Manager for Talent Payments. This full-time role involves managing client relationships, ensuring accurate payroll processing, and training junior staff. Ideal candidates will have experience in talent management and strong organizational skills. Comprehensive benefits are offered, and the salary ranges from $60,000 to $85,000 based on experience.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

PTO

Wellness Programs

Qualifications

• Knowledge of advertising talent management and business affairs.
• Understanding of payroll regulations for government and entertainment industries.
• Experience with U.S. and Canadian performer unions preferred.

Responsibilities

• Interface with clients and payroll team on project setup and processing.
• Ensure payroll is processed within deadlines.
• Train junior staff on payroll and union regulations.

Skills

Communication

Client Service

Organizational Skills

Education

Some university business courses

Tools

Outlook

Word

Excel

Job description

The job description is comprehensive and well-structured, but it can benefit from improved formatting and focus. I will remove redundant sections, enhance readability with better use of HTML tags, and ensure it stays relevant and concise.

Below is the refined version :

Account Manager, Talent Payments

Locations : Ontario, British Columbia

Type : Full-time

Posted : 5 Days Ago

Requisition ID : JR100253

About Us

At Cast & Crew, we empower creativity and support the global entertainment industry through our family of brands, including Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies. We provide industry-standard software, digital payroll products, data & reporting, and creative tools. Our goal is to be your production’s best ally every step of the way. #OneCastOneCrew

Position Overview

The TEAM Companies’ Talent Division offers talent business affairs and payroll services to the advertising, visual effects, and electronic games industries. As the employer of record, accuracy and timeliness are vital for compliance with union, legal, and payroll requirements. This self-starter role requires supervisory skills, attention to detail, initiative, discretion, professionalism, and a proactive attitude.

Core Responsibilities

• Interface with clients and payroll team on project setup, processing, residuals, review, and verification.
• Set up new clients in the system.
• Estimate residuals and support client inquiries regarding talent contracts, audits, union waivers, and cast determinations.
• Ensure payroll is processed within deadlines.
• Maintain data accuracy and client notifications.
• Assist in establishing and verifying payroll procedures.
• Attend off-site meetings and participate in new business pitches.
• Train junior staff on payroll and union regulations.
• Back-up colleagues as needed and assist with internal system testing and quality assurance.
• Handle additional tasks and projects as required.

Key Qualifications

• Some university business courses or equivalent experience.
• Knowledge of advertising talent management, business affairs, or traffic.
• Excellent communication skills in English.
• Positive attitude and strong client service skills.
• Understanding of payroll regulations for government and entertainment industries.
• Proficiency with standard office equipment and software (Outlook, Word, Excel).
• Organizational skills, attention to detail, flexibility, and ability to multitask under pressure.

Preferred Qualifications

• Experience with U.S. and Canadian performer unions (SAG-AFTRA, ACTRA, UDA AFM / CFM).
• Minimum of 5 years in entertainment talent payroll.

Work Conditions

Sedentary work involving sitting most of the time, with occasional walking or standing. May involve exerting up to 15 lbs. of force occasionally.

Comprehensive employee benefits including medical, dental, vision, PTO, wellness programs, discounts, and more. Benefits are subject to eligibility.

Equal Opportunity Employment

We are committed to diversity and inclusion, providing equal opportunities regardless of age, gender, race, religion, disability, or other protected status.

Additional Information

The annual salary range is $60,000 - $85,000, depending on experience and location.

Join our diverse team and be part of a company dedicated to innovation and growth in content production.