Leasing Specialist (*Talent Pool*)

CAPREIT Apartments; Ottawa; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Leasing Specialist to join their growing team. This role is perfect for someone who thrives on customer interactions and is eager to enhance resident satisfaction. As a key member of the team, you will manage the leasing process, ensuring a seamless experience from inquiry to onboarding. Your organizational skills will shine as you handle property inspections and maintenance requests. With a commitment to employee development and a supportive work environment, this opportunity offers a pathway to a fulfilling career in residential property management. If you are passionate about customer service and ready to make a difference, this role is for you.

Benefits

Competitive Base Salary

Three Weeks’ Paid Vacation

Flexible Health, Dental & Vision Benefits

Employee Savings Plan

Employee & Family Assistance Plan

Learning & Professional Development

Qualifications

• 1-2 years’ experience in customer service or related field.
• Strong problem-solver with effective negotiation skills.

Responsibilities

• Build strong relationships and address resident concerns.
• Own the leasing process and achieve leasing targets.
• Collect payments and facilitate resident moves.

Skills

Customer Service

Sales

Office Administration

Problem Solving

Negotiation Skills

Interpersonal Skills

Communication Skills

Organization

Tools

MS Office

Property Management Software

Job description

Are you highly organized, customer-oriented, and enjoy interacting with people? Interested in joining one of Canada's consistently recognized 50 Best Employers' talent pool to build a future career in residential property management? If you are eager to be considered for upcoming Leasing Specialistopportunities within our dynamic team, we want to hear from you!

Who are we?

We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes and are constantly seeking talented individuals to join our team.

Our employees are essential to the success of our communities and we consider them our most valuable assets. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in our industry leading levels of Employee Engagement.

About the Future Leasing Specialist opportunity:

Resident Ambassador:

As our frontline liaison, build strong relationships and deliver excellence by addressing concerns to maintain resident satisfaction.

Leasing Champion:

Own the leasing process from initial inquiry to onboarding of new resident. Proactively monitor vacancies and achieve leasing targets.

Operations Guru:

Collect payments, inspect the property and facilitate resident moves and maintenance request.

What will you need to succeed:

• 1-2 years’ experience in customer service, sales, office administration or related field.
• Excellent customer service and interpersonal skills.
• Well-developed oral and written communication skills.
• Proficient with MS Office. Property management software knowledge is an asset.
• Ability to work evenings and weekends when needed to meet business requirements.
• Proven ability to address concerns and achieve performance targets.
• Strong problem-solver with effective negotiation skills.
• Highly organized and detailed-oriented with proven ability to work in a fast-paced environment.
• Valid driver’s licence, clean driver abstract, reliable, insured means of personal transportation to and between work locations required.

What will be in it for you?

At CAPREIT, we reward all permanent full-time employees:

• Competitive Base Salary
• Three (3) Weeks’ Paid Vacation
• Flexible Health, Dental & Vision Benefits
• Employee Savings Plan
• Employee & Family Assistance Plan
• Learning & Professional Development

By joining our talent pool, you will have priority access to speak with our hiring team about your interest and relevant experience, giving you the opportunity to make valuable connections. As we continue to grow, you will be among the first to be considered for upcoming Leasing Specialist positions.

Your opportunity to build an exciting career!