Account Manager, Strategic Accounts

soti; Mississauga; On-site; CAD 90,000 - 120,000; Full time

Job summary

SOTI is seeking an Account Manager to become the primary contact for assigned customers and partners, building lasting relationships and driving profitable growth. You will coordinate internal resources and work with stakeholders to ensure successful delivery and revenue targets in a fast-paced tech environment.

The role requires strategic thinking, strong negotiation skills, and the ability to manage multiple accounts with autonomy while collaborating across teams.

Qualifications

• 5-10 years of experience in Sales or Business Development within the Tech Industry.
• Proven ability to develop and manage partner relationships and drive revenue.
• Knowledge of Enterprise Mobility Management or related market space and trends.
• Demonstrated ability to work independently in a dynamic sales environment.
• Experience meeting and exceeding sales quota.

Responsibilities

• Operate as the lead point of contact for customer matters.
• Build and maintain long-lasting customer relationships.
• Develop trusted advisor relationships with key accounts and sponsors.
• Forecast and track key account metrics.
• Identify opportunities within territory and collaborate with sales teams to drive growth.
• Assist with high severity requests or escalations as needed.
• Coordinate involvement of company resources to meet partner objectives.
• Meet targets for profitable sales volume and strategic objectives.

Skills

Sales experience

Independent work

Team collaboration

Analytical skills

Negotiation skills

Education

Bachelor's degree in business/engineering/marketing or equivalent

Job description

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

SOTI's growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of winning sales team. The Account Manager will be responsible to build long term relationship with customers and partners to drive profitable growth for SOTI. You will interact with key internal and external stakeholders in order to ensure timely execution for our customers.

Responsibilities

• Operate as the lead point of contact for any and all matters specific to your customers
• Build and maintain strong, long-lasting customer relationships
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Forecast and track key account metrics
• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
• Assist with high severity requests or issue escalations as needed
• Establishes productive, professional relationships with key personnel in assigned partner accounts.
• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners' expectations.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.

Qualifications

• 5-10 years of experience in Sales or Business Development within the Tech Industry
• Proven success in developing and managing partner relationships and driving ongoing revenue results
• Knowledge of Enterprise Mobility Management or comparable market space, competitors, trends and related industries
• Extensive Strategy Development, Partnership Management or Business Development experience
• Proven ability to work independently in a dynamic sales environment
• Strong analytical and reasoning skills with respect to technical, contractual and financial negotiations
• Demonstrate a desire to learn and grow within position, and proactively pursue such growth and learning opportunities
• Experience meeting and exceeding sales quota
• Ability to excel in a team-oriented, collaborative, and fast-paced environment
• Bachelor's degree in a business, marketing or engineering discipline or equivalent industry experience.
• #LI-AK1

Use of Artificial Intelligence in Hiring

SOTI uses AI tools to support parts of our recruitment process, such as reviewing resumes, screening qualifications, and creating interview questions. These tools assist our team only-final hiring decisions are made by people, not automation. For privacy-related questions, please contact [e-mail] .

We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at [e-mail] .

Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.