Account Manager - Specialty Retail (North America)

vitruvi; Canada; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Full extended benefits

Competitive salary and bonus compensation package

Job summary

A natural air care company in Canada is seeking an Entry-level Account Manager to manage and grow specialty retail accounts. This remote role involves driving business growth, managing sales pipelines, and collaborating with sales brokers. Ideal candidates will have 2+ years of relevant experience and strong interpersonal skills. A competitive salary and full benefits are offered.

Qualifications

• 2+ years of experience in sales or account management in the consumer packaged goods, beauty, or wellness industries.
• Proven success managing and growing specialty retail accounts.
• Exceptional interpersonal and communication skills.

Responsibilities

• Manage sales pipeline activity levels for maximum growth.
• Grow boutique and specialty account list while maintaining relationships.
• Support acquisition, onboarding, and management of U.S. sales brokers.

Skills

Sales management

Relationship management

Data-driven decision-making

Interpersonal skills

Communication skills

CRM proficiency

Tools

HubSpot

Notion

Job description

Account Manager - Specialty Retail (North America)

At Vitruvi, we’re on a mission to make people feel at home in their spaces through beautiful, natural air care products. From our award-winning diffusers to our sophisticated aromas and cutting‑edge innovation, we combine quality design with safe ingredients to transform homes.

The Role

As an Account Manager, you will drive growth by directly managing a book of business to support the expansion of our boutique/specialty retail business. You will also support the acquisition, onboarding, and ongoing management of U.S. sales brokers, always ensuring alignment with Vitruvi’s brand standards and revenue goals. This is a high‑impact role that blends hands‑on account management with relationship management and business strategy. You are data‑driven, self‑motivated, and thrive in a fast‑paced, high‑growth environment where you can make a measurable impact. This role is remote.

Key Responsibilities

• Manage your sales pipeline activity levels to ensure maximum growth against forecasted targets.
• Manage and grow your own boutique and specialty account list, maintaining exceptional relationships and identifying opportunities for expansion, innovation, and category growth.
• Grow Vitruvi’s presence within the premium gifting/boutique channels.
• Sales Broker Network: Support the acquisition, onboarding, and management of U.S. sales brokers, ensuring they are trained, supported, and delivering against sales goals and brand expectations.
• CRM & Pipeline Management: Support the use of CRM tools to manage pipelines, forecast revenue, and track key performance metrics.
• Cross‑Functional Collaboration: Partner with Marketing, Operations, and Finance to align go‑to‑market plans, support customer programs, and deliver best‑in‑class service.

Qualifications

• 2+ years of experience in sales or account management in the consumer packaged goods, beauty, or wellness industries.
• Proven success managing and growing specialty retail accounts.
• Experience managing or collaborating with sales brokers or external representatives.
• Proficiency with CRM systems (e.g., HubSpot, Notion) and data‑driven decision‑making.
• Exceptional interpersonal and communication skills with an ability to influence internal and external stakeholders.
• Highly organized, detail‑oriented, and comfortable operating in a high‑growth, entrepreneurial environment.
• Full extended benefits.
• Competitive salary and bonus compensation package.
• Ability to work remotely.

How to Apply

If you are interested in this position, please apply directly on this posting or send your resume and cover letter to [e-mail], and include the job title in your subject line.

Seniority Level

• Entry level

Employment Type

• Full‑time

Job Function

• Sales and Business Development
• Industries: Retail