Associate Key Account Manager

Orveon group; Headquarters; Hybrid; CAD 97,000 - 119,000; Full time

Benefits offered by this job

Hybrid work model

Work from anywhere

Free product samples

Career development

Community volunteering

Job summary

Orveon is seeking an Associate Key Account Manager to partner with key retail accounts, drive revenue growth, and ensure seamless order management. The role sits at the intersection of sales strategy, data analytics, and cross-functional operations, owning weekly reporting, product setups, and promotional execution.

You will develop account strategies, analyze performance, manage relationships with retailers, and support inventory and promotional activities.

Qualifications

• 2+ years experience in key account management, sales operations or retail merchandising.
• Intermediate to Advanced Microsoft Excel skills.
• Demonstrates strong analytical and quantitative skills.
• Independent decision-making and problem solving.
• Excellent oral and written communication skills.
• Positive team player attitude.
• Ability to work effectively with all levels of the organization.

Responsibilities

• Develop and execute account strategies to drive sales performance and revenue.
• Identify risks and growth opportunities to move the business forward.
• Analyze performance versus plan and advise on sales, inventory, launches, promotions.
• Act as the primary contact for key retail partners and build relationships.
• Own weekly retail sales tracking and reporting.
• Maintain calendars and promotional activity trackers.
• Support quarterly field activation presentations with data insights.
• Manage shipping logs, order cuts and communicate with Customer Operations.
• Directly manage no-cost orders, sampling programs and GWPs.
• Manage RTV projection files for inventory reporting.
• Support deductions forecasting and financial reconciliation.
• Handle SKU setups in PIM/Riversand.
• Submit promotions and asset requests through retailer portals.
• Assist in ad-hoc sales analyses and action-oriented recommendations.

Skills

Key account management

Sales operations

Retail merchandising

Analytical skills

Communication skills

Tools

Excel

Job description

Description

About Us

Orveon is a new kind of beauty company on a powerful mission: to change the way the world thinks about beauty. We dare to do things differently — pushing boundaries with purpose, inspiring creativity, and moving with intention in everything we do.

We are a collective of three premium and prestige beauty brands: bareMinerals, BUXOM, and Laura Mercier. With offices in New York, London, and Columbus, we combine the energy of an entrepreneurial spirit with the scale and ambition to change the way the world thinks about beauty.

Our culture is built on our IMPACT values — Innovative, Motivated, Passionate, Accountable, Collaborative, and Thoughtful. These aren't just words; they define how we show up for each other, for our brands, and for the world around us. We gain strength from our differences and believe that progress happens when we move as one. We are proud to offer a hybrid work model to support the work-life balance of our teams, and we are committed to fostering an inclusive, agile environment where everyone can thrive.

About the Role:

The Associate Key Account Manager serves as the primary operational and strategic partner for key retail accounts, helping to drive revenue growth, strengthen retailer relationships, and ensure seamless supply chain and order management execution. This role sits at the intersection of sales strategy, data analytics, and cross-functional operations—owning weekly reporting, product setup, and promotional execution to maximize business performance and achieve sales goals.

Primary Responsibilities:

• Develop and execute comprehensive account strategies to drive sales performance and meet or exceed revenue goals, in partnership with Account Lead and Planner.
• Identify business risks and growth opportunities to proactively move the business forward.
• Analyze business performance versus plan to recommend strategies to keep sales, inventory, launches, promotional activity on track if necessary
• Act as the primary point of contact for key retail partners (e.g., Assistant Merchant, Inventory Analyst), building strong relationships to foster mutual growth.
• Own weekly retail sales tracking, internal and in-trade inventory reporting, weekly business review deck
• Maintain Side-by-Side calendars and promotional activity trackers.
• Support quarterly field activation presentations with robust data and insights.
• Manage shipping logs, monitor order cuts, and communicate proactively with Customer Operations to guarantee the timely movement of all Purchase Orders (POs).
• Directly manage no-cost orders, including sampling programs and Gifts with Purchase (GWPs).
• Manage Return-to-Vendor (RTV) projection files as a core component of overall inventory reporting.
• Support deductions forecasting and financial reconciliation efforts.
• Handle SKU setups (saleable and non-saleable) within PIM/Riversand systems.
• Submit promotional and secondary activations, assortment files, and add/delete requests through retailer portals in alignment with internal team strategy and e-commerce inputs.
• Assist in ad-hoc sales analysis recaps and convert findings into actionable business recommendations.

Qualifications:

• 2+ years experience in key account management, sales operations or retail merchandising (beauty of CPG industry experience preferred, specifically with major retailers like Ulta).
• Intermediate to Advanced Microsoft Excel skills
• Demonstrates strong analytical and quantitative skills
• Ability to demonstrate independent decision-making and problem solving
• Excellent oral and written communication skills
• Positive team player attitude
• Ability to work effectively with all levels of the organization

What Orveon Offers You

You are a creator of Orveon’s success and your own. This is a rare opportunity to share your voice, accelerate your career, drive innovation and fostering growth. We’re a human sized company so your work will have a big impact on the organization. We invest in the well‑being of our Orveoners – both personally and professionally and provide tailored benefits to support all of you, such as:

• “Hybrid First” Model – 3 days per week in office, balancing virtual and face-to-face interactions.
• “Work From Anywhere” – Freedom to work six (6) weeks annually from the location of your choice.
• Complimentary Products – Free and discounted products on new releases and fan-favorites.
• Professional Development – Exposure to senior leadership, learning and development programs, and career advancement opportunities.
• Community Engagement – Volunteer opportunities in the communities in which we live and work.

Pay Transparency - One of our values is Stark Honesty and the following represents a good faith estimate of the compensation range for this position.

At Orveon Global, we carefully consider a wide range of non‑discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $69,000-$85,000 s upplemented with all the amazing benefits above for full‑time employees!

Opportunities and Accommodations - Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. Find out more on our careers page. https://www.orveonglobal.com/career

Equal Opportunities and Accommodations

Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a collective, unifies our shared commitment to “changing beauty for the better”. Therefore, all qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non‑merit based or legally protected grounds. We recognize and celebrate different ideas, perspectives, and backgrounds and know they create a more robust and creative work environment.