Account Manager - MedTech

Clarivate Analytics; Toronto; On-site; CAD 70,000 - 110,000; Full time

Job summary

Join a dynamic and innovative team as a Senior Account Manager in the MedTech sector! This exciting opportunity allows you to leverage your extensive experience in sales and account management to foster strong customer relationships and drive revenue growth. You'll work closely with a defined book of business, identifying upsell and cross-sell opportunities while collaborating with a globally distributed team. If you have a passion for customer success and a knack for achieving sales targets, this role is perfect for you. Embrace the chance to make a significant impact in a company committed to solving complex problems through actionable insights and innovative solutions.

Qualifications

• 7+ years of experience in sales and account management.
• Proven track record of achieving sales targets.

Responsibilities

• Manage client relationships and drive revenue growth.
• Support key account business renewal rates and new business.

Skills

Sales Expertise

Account Management

Customer Success

Relationship Building

Domain Knowledge in Life Sciences

Education

Bachelor’s Degree

Tools

Salesforce

Job description

Senior Account Manager - MedTech

We are hiring for an experienced and driven Key Account Manager to join our MedTech team as part of the Life Sciences & Healthcare Segment at Clarivate. This is an exciting opportunity to lead strategic account initiatives, foster strong customer relationships, and drive revenue growth.

The ideal candidate will bring expertise in sales and account management, a passion for customer success, and a proven ability to deliver results.

Working closely with a defined book of business, you will manage your clients and their renewal business whilst identifying upsell and cross-sell opportunities to grow your accounts.

About You – Experience, Skills, and Accomplishments

• Bachelor’s Degree in a relevant field of study
• At least 7 years of relevant experience, including 5 years in Sales or Account management
• Proven track record of achieving and exceeding sales targets.
• Strong knowledge of the Life Sciences and Healthcare sectors.

It would be great if you also have...

• Experience working with CRM systems, such as Salesforce.
• Knowledge of software/information solutions in the MedTech sectors a plus

What will you be doing in this role?

• Support the growth of key accounts business renewal rates and new business.
• Passionate about winning and focused on building relationships both internally and externally.
• Working towards being a Subject Matter Expert (SME) demonstrating domain expertise with a strong personal brand of experience, domain/solution/technical knowledge, and practical business applications.
• Drive exceptional revenue performance by hitting sales goals/KPIs.
• Develop and maintain positive working relationships across Clarivate and ensure collaboration is delivered with a customer focus.
• Report accurate personal forecasting and performance metrics to your manager.
• Provide excellent customer service and support for your territory.
• Work as a team with your designated SDM to maximize all account opportunities.

About the Team

You’ll be part of a collaborative and globally distributed team within the Life Sciences & Healthcare segment. Working closely with Key Account Managers, Customer Success Managers, and Renewal Account Managers, this team drives customer success and business growth across North America.

Hours of Work

This is a full-time permanent position in our Toronto office (2-3 days per week in office, rest of week remote).

This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available around core working hours.

At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

About Us

Clarivate is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com.