Account Manager, LCUR

CCO Trane Canada Co.; Laval (administrative region); Hybrid; CAD 98,000 - 142,000; Full time

Job summary

Trane Technologies in Montreal area is seeking an experienced Light Commercial Unitary Replacement (LCUR) HVAC Equipment Account Manager to grow and sustain customer relationships across the territory. You will develop new accounts and expand existing ones for Light Commercial Unitary 3-25 ton equipment and small packaged HVAC products.

Responsibilities include building long-term relationships with contractors and building owners, conducting market research, and coordinating with internal teams

Qualifications

• Bachelor's degree, or equivalent from two-year college or technical school, and a minimum of 5 years of sales or related experience.
• Preferred Degree in Business, Engineering, or Technology.
• Knowledge of HVAC products and HVAC systems applications.
• Knowledge of Light Commercial Unitary HVAC Equipment (<25 ton).
• Consultative, relationship, listening, and selling skills.
• Highly self-motivated and goal oriented.

Responsibilities

• Develop long-term relationships with contractors and building owners in the assigned territory.
• Research and provide competitive unitary equipment sales data.
• Facilitate introductions of key customer contacts to other Trane sales teams.
• May partner with other Trane account managers for bundled solutions.
• Review and provide feedback on customer support programs.

Skills

Sales experience

Communication skills

Bilingual FR/EN

Team mindset

Education

Bachelor's degree or equivalent

Preferred degree in Business/Engineering/Technology

Tools

SalesForce

Job description

About the Role

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future?

Learn about our benefits designed for you to Thrive at work and at home. We boldly go.

Where is the work

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

What's in it for you

TRANE is hiring an experienced Light Commercial Unitary Replacement (LCUR) HVAC Equipment Account Manager for our Montreal area market! As an LCUR Account Manager, you will be responsible for all functions relating to developing new Light Commercial Equipment customer relationships and strengthening our existing customer base to ensure maximum account penetration and customer retention. Targeted products include Light Commercial Unitary 3-25 tons, and small packaged heating, cooling, and ventilation equipment for use on commercial applications.

What you will do

• Strategy Duties:
  • Develop long term relationships throughout the assigned territory with contractors and building owners.
  • Research and provide competitive unitary equipment sales data.
  • Facilitate introductions of key customer contacts to other Trane sales teams for specific opportunity development.
  • May partner with other Trane account managers to provide bundled solutions to customers.
  • Review and provide feedback on customer support programs.
  • Develops strong relationships with key internal customer support teams.
  • Follow LCUR outside Sales Standard Work in order to provide quality support to customers.
  • Provide feedback and improvement ideas in the spirit of continuous improvement.
  • Collect requested customer and quote follow-up data in order to support LCU R growth initiatives.
  • Participate in continuous improvement, Daily Management, and problem solving activities as requested.
• New Customer Growth Duties:
  • Function as a sales and marketing representative and liaison between customers and the Commercial Sales Office
  • Assess current market opportunities and utilize account management process to identify key customers
  • Develop new customer accounts by cold-calling various businesses in their territory.
  • Perform new customer contact standard work to support New customer growth goals
• Customer Maintenance / Sustainment Duties:
  • Develop good working relationships with existing customers and develop specific action plans to grow targeted accounts.
  • Develop and execute account specific business plans to identify the long term, mutual support requirements required to facilitate a strong, profitable and successful partnership.
  • Identify customer problems and perform analysis to identify Trane products and services that best meet customer needs.
  • Possess expert knowledge of the Trane product line to best create customer solutions.
  • Perform quote follow up standard work and provide critical information when Trane does not win the bid, in order to support continuous improvement efforts.
  • Establish systematic customer contact to provide on-going information and relationship building.
  • Develops relationships with multiple buying influences in the customer’s organization, including project managers, project engineers, construction, purchasing, and accounts payable.
  • Responsible for maintaining customer data files in SalesForce and keeping records of sales, customer information, and requests.
  • Partner with Inside LCU R Teams on pricing and proposal creation tasks utilizing Trane software platforms.
  • Presents the proposal and negotiates price, terms, and conditions with customer.
  • Follows up with buying influences.
  • Partner with Inside LCU R Team on ordering, fulfilling and expediting tasks.

What you will bring

• Bachelor's degree, or equivalent from two-year College or technical school; and a minimum of 5 years of sales OR related experience; or equivalent combination of education and sales experience.
• Preferred Degree in Business, Engineering, or Technology
• Demonstrated knowledge of HVAC products and HVAC systems applications.
• Knowledge of Light Commercial Unitary HVAC Equipment (<25 ton).
• Demonstrated competency in consultative, relationship, listening, and selling skills.
• Demonstrated proficiency in business and problem-solving skills (including at the consumer level).
• Highly self-motivated, goal oriented.
• Bilingual French / English required
• Strong communication and interpersonal skills.
• Ability to work well in a team environment.
• Demonstrated competence in computer usage.
• Demonstrated proficiency in planning, organizing, and prioritizing.
• Flexibility to work overtime/weekends, as required.
• Preferred Degree in Business, Engineering, or Technology
• Demonstrated knowledge of HVAC products and HVAC systems applications.

Annual Base Salary Range or Hourly Base Pay Range: $98,008.33 - $141,995.00 Compensation Type: Salary Incentive Eligible: Yes Sales Commission Eligible: No Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status. This posting is for an existing vacancy. The position is imminently available, and qualified candidates will be considered for immediate placement. We offer competitive compensation and comprehensive benefits and programs.

We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

At Trane Technologies, we’re climate innovators with the courage to look at our world’s challenges and see endless opportunities. We aren’t afraid to make bold commitments that set new standards to enhance the health and well-being of our employees, customers, communities, and the planet we share. Learn more about what we do & how we do it. Joining the Trane Technologies team is more than just a job – it’s the beginning of a career full of purpose, impact, and meaningful contributions that challenge what’s possible for a more sustainable future. Together, we know we can change the world. With an inclusive culture, benefits to support you and your family, limitless opportunities to grow, flexibility to help you balance life’s demands, and more – you’ll be supported to thrive at work and at home. Learn more about building a career with us.

To request an accommodation, please contact us at: [e-mail]