Account Manager

CCO Trane Canada Co.; Burnaby; On-site; CAD 138,000 - 199,000; Full time

Job summary

Trane Technologies in Burnaby, BC, is seeking a Senior Services Account Manager to strengthen customer relationships and provide total energy-efficient building solutions. You will lead strategic conversations, develop business cases, and collaborate with sales to grow existing accounts.

The role requires 5+ years in solution sales, a BA/BS or equivalent, and willingness to travel locally. Compensation is salary-based with incentives, and Salesforce experience is a plus.

Qualifications

• 5+ years of demonstrated experience or Bachelor's Degree in Arts/Sciences (BA/BS).
• 5+ years of solution sales experience with a track record of achieving and exceeding sales targets.
• Candidates without a degree are encouraged to apply.
• Ability to engage multiple stakeholders and decision makers.
• Desire to understand our business and connect customers with service offerings.

Responsibilities

• Lead customer conversations with business insights to establish value.
• Develop project business case, financial proforma, and validate business outcomes.
• Gather and validate information, perform facility walkthroughs or related requirements.
• Work with sales teams to understand customer requirements and provide sales support.

Skills

Solution sales

Stakeholder engagement

Lead generation

Financial acumen

Self-starter

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Trane Technologies is hiring a Senior Services Account Manager in Burnaby, BC. As a Senior Services Account Manager, you will join Trane's best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our Service offerings. In this role, you are primarily responsible for delivering on our business strategy by developing long-term customer relationships with building owners and strengthening our existing customer base with a focus on providing customers a total solution for the most energy efficient buildings. You will bring your passion for solving problems, creating customer value, and building relationships to make an impact.

What you will do:

• Leads customer conversations with business level insights to establish value and create demand.
• Actively listen to identify concerns.
• Acts as a facilitator to help the customer buy, including developing project business case, financial proforma, and validating business outcomes.
• Gather and validate preliminary information, perform facility walkthroughs, construction plan review or other requirements.
• Managing complaints, resolving conflicts, and negotiating solutions to reconcile differences while maintaining positive relationships.
• Forming trusting relationships with clients and allowing them to communicate their requirements and desires then offering solutions that provide value and meet their needs.
• Take a consultative and strategic approach to pursue new business and grow existing account relationships.
• Proactively assessing a situation and taking action without direction from someone else in anticipation of future problems, needs, or opportunities.
• Gathering and analyzing information and deriving insights about the context in which a business operates to identify opportunities and threats.
• Effectively target and identify opportunities.
• Facilitate discovery.
• Qualify opportunities early in the buying and selling process.
• Developing specific goals and plans to prioritize, organize, and accomplish your work.
• Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Working with sales teams to understand customer requirements, promote the sale of company products, and provide sales support.
• Ability to utilize a variety of sales tools such as Salesforce.
• Compliant approach towards Trane's policies and processes.

What you will bring:

• 5+ years of demonstrated experience or Bachelor's Degree in Arts/Sciences (BA/BS)
• 5+ years of solution sales experience with a track record of achieving and exceeding sales targets
• We prioritize practical experience and relevant skills.
• Candidates without a degree are encouraged to apply.
• A desire to understand our business and passion to connect current and potential customers with service offerings designed to create efficient and sustainable buildings.
• Ability to engage multiple stakeholders, influencers, and key decision makers.
• Demonstrated ability to generate and qualify leads, facilitate customer conversations with business level insights to establish value and create demand, close new business and grow existing account relationships.
• Strong financial and business acumen and self-starter mindset.
• Available for local travel.
• DL NUMBER - Driver License, Valid and in State Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

Within 1 Year Annual Base Salary Range or Hourly Base Pay Range: $138,098.33 - $199,430.00 Compensation Type: Salary Incentive Eligible: No Sales Commission Eligible: Yes Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status. This posting is for an existing vacancy. The position is imminently available, and qualified candidates will be considered for immediate placement. We offer competitive compensation and comprehensive benefits and programs.

We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

At Trane Technologies, we're climate innovators with the courage to look at our world's challenges and see endless opportunities. We aren't afraid to make bold commitments that set new standards to enhance the health and well-being of our employees, customers, communities, and the planet we share. Learn more about what we do & how we do it.

Joining the Trane Technologies team is more than just a job – it's the beginning of a career full of purpose, impact, and meaningful contributions that challenge what's possible for a more sustainable future. Together, we know we can change the world. With an inclusive culture, benefits to support you and your family, limitless opportunities to grow, flexibility to help you balance life's demands, and more – you'll be supported to thrive at work and at home. Learn more about building a career with us.

At Trane Technologies, we believe in providing equal access and opportunity for all. We are committed to providing reasonable accommodations to our candidates and employees who may need assistance with application or recruitment processes due to disability or impairment. To request an accommodation, please contact us at: [e-mail]