Account Manager Junior

Naboo; Montreal (administrative region); On-site; CAD 55,000 - 85,000; Full time

Benefits offered by this job

Classpass

Transport

Health insurance Canada Life

Office in Montréal centre

MacBook

Team events

Job summary

Naboo is seeking an Account Manager based in Montréal to support our key account clients for events from initial briefing to contract signing and deployment of our solution.

You will convert leads into loyal customers by understanding needs, building transparent relationships, and guiding them through the sales cycle with rigorous follow-up. You will contribute to your portfolio by selling seminars and corporate events, while meeting individual and team objectives.

Qualifications

• Initial experience as an account manager in the hotel or events industry.
• Strong customer service, are responsive and organised.
• Solid knowledge of the hotel and events market.

Responsibilities

• Support customers to meet their needs for seminars, team trips and corporate events.
• Qualify and process leads, from briefings to closing, via our platform.
• Carry out targeted commercial actions to develop our offering within the assigned account.
• Work towards achieving individual and collective objectives.
• Propose improvements to internal processes and tools.
• Be proactive in proposing actions to roll out our offering.
• Participate in strategic discussions about Naboo.
• Arrange events that bring the Naboo team together.

Skills

Account management

Customer service

Job description

NB : this position is based in Montreal

Working alongside our experienced Enterprise team, your role will be to support our key account clients in booking their events, from the initial briefing to the signing of the contract, as well as in the deployment of our solution.

You will play a key role… that of converting a lead into a satisfied and loyal customer. To achieve this, you will need to understand the specific needs of customers, establish transparent and trusting relationships, facilitate their progress through the sales cycle and support them until the deals are closed Rigorous and personalised follow-up is essential in managing requests.

You will also contribute to the development of your dedicated portfolio by carrying out sales and communication activities to promote our offer to bookers and build their loyalty.

During this exciting adventure, you will be entrusted with the following tasks:

• Supporting customers to meet their needs for seminars, team trips and corporate events
• Qualifying and processing leads, from briefings to closing, via our platform
• Carry out targeted commercial actions to develop our offering within the account assigned to you.
• Work towards achieving individual and collective objectives.
• Propose improvements to internal processes and tools.
• Be proactive in proposing actions to roll out our offering.
• Participate in strategic discussions about Naboo.
• Attractive package and benefits (Classpass, Transport, Health insurance Canada Life…)
• Beautiful offices in the center of Montréal
• Top-notch work equipment (MacBook)
• Events that bring our team together

You are the ideal candidate if:

• You have initial experience as an account manager in the hotel or events industry.
• You have a strong sense of customer service, are responsive and organised.
• You have a solid knowledge of the hotel and events market.

Naboo is the ideal company for you if:

• You are looking for challenges and responsibilities from day 1
• You want to contribute to an ambitious adventure
• You want to thrive and grow in a high growth environment

Recruitment process:

• Step 1: Video call meeting with an Account Manager
• Step 2: Business Case with 3 members of the team (60 min)
• Step 3: Culture fit in our office (1010 rue Sainte Catherine O, Montreal) (90min)