Account Manager - Hamilton (Service Sales)

TK Elevator; Hamilton; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Total compensation range

Car allowance/vehicle & fuel card

Company pension

Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

On-site parking

Paid time off

Vision care

Bonus plans

Wellness program

Job summary

TK Elevator is seeking a results-driven sales professional in Hamilton, Ontario. You will proactively pursue contracts, prepare costed proposals, and nurture accounts to meet monthly quotas. Present to prospective clients, negotiate terms, and coordinate bookings while visiting job sites as needed.

Role requires strong interpersonal skills, business acumen, and the ability to travel locally. A Bachelor’s degree is preferred, with a valid G license and office-based work when not on client visits.

Qualifications

• 2 years of Sales experience required.
• Bachelor’s degree preferred (business, marketing or related field)
• Excellent interpersonal and communication skills
• Strong business acumen and goal-orientation
• Proven negotiation skills with customer-oriented approach
• Proactive problem-solving and ability to manage conflicts
• Valid G-class driver’s license; willingness to travel within Hamilton area

Responsibilities

• Meet monthly sales quotas by seeking contracts and managing accounts.
• Prepare job proposals with cost estimates and deliver presentations to customers.
• Negotiate prices and terms of proposals and prepare booking packages.
• Visit job sites to assess scope and progress; coordinate with service operations to improve KPIs.
• Maintain and grow customer base; handle collections when needed.
• Complete daily, weekly, monthly, and yearly reports and travel as required.

Skills

Interpersonal skills

Business acumen

Negotiation

Communication

Proactive

Conflict management

Education

Bachelor’s degree preferred

Job description

What you will be doing:

• Responsible for meeting monthly sales quotas by proactively seeking contracts, preparing job proposals with cost estimates, managing accounts, and developing and maintaining strong relationships with new and existing customers
• Prepare and deliver presentations for prospective customers
• Negotiate prices and other job proposal terms
• Prepare booking packages
• Contact existing or prospective customers to maintain and increase customer base
• Visit job sites to check the status of current job or to determine scope of prospective job
• Review and complete appropriate paperwork after job has been completed
• Personally investigate complaints from customers
• When necessary, contact customers for collection purposes and identify alternative options for payment
• Attend out-of-town sales meetings and/or regional trainings
• Complete daily, weekly, monthly, and yearly reports
• Meet and/or exceed assigned repair sales quota and service portfolio growth
• Work with owners, property/facility management in obtaining maintenance agreement, renewal of agreements and recapturing non-OEM units
• Coordinate with service operations to improve service KPIs
• Performs other duties as assigned

What do you bring:

• A minimum of 2 years of Sales experience
• Bachelor’s degree is preferred, not mandatory (business, marketing or related field considered an asset)
• Excellent interpersonal skills with proven ability to establish rapport and maintain relationships
• Strong business acumen and demonstrated ability to adhere to deadlines and achieve goals and objectives
• Excellent negotiation skills coupled by inherent ability to sell to customer needs
• Demonstrates a proactive approach to urgent matters
• Proven ability to manage conflict, coupled by the ability to work collaboratively
• Strong written and oral communication skills
• Valid G class driver’s license
• Working in office when not on site/client visits
• Demonstrated ability to travel within the Hamilton and surrounding areas as needed based on operational needs

What we offer

• Total compensation range $60,000 to $90,000
• This role offers a car allowance or company vehicle and fuel card
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care
• Bonus plans for all positions
• Wellness Program

TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, or any other protected status required by applicable law.

This posting is for a current existing vacancy within our organization. We are actively seeking qualified candidates to fill this open position.

If you are interviewed for this position, we will advise you within 45 days of the interview as to whether or not you were successful in obtaining the position.

Information submitted as part of the job application process will be kept on file for 3 years from the date of submission in accordance with legislative requirements.

As part of our recruitment process, TK Elevator may use AI tools to assist in screening candidates and assist in evaluating candidate qualifications. All final hiring decisions are made by either the hiring manager or the recruitment team.

What Makes Us Special

• Competitive Compensation: Competitive and market-aligned compensation in a technically exciting, stable, and sustainable industry.
• Continuous Development: Structured onboarding, continuous learning, and development programs designed to support your growth.
• Work-life balance: Sustainable ways of working supported by policies and working models aligned with local practices and business needs.
• A culture that moves people: Open communication, mutual respect, and an inclusive environment where everyone feels valued and empowered.
• Empowered Work Environment: Flat hierarchies, approachable leadership, and the freedom to innovate and make an impact from day one.

Ready to move beyond?

Diversity & Inclusion Statement

At TKE, diversity drives innovation. We encourage applicants of all backgrounds, identities, and experiences to join us.

TKE – Move Beyond

TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

Who We Are

TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

TKE – Move Beyond.