Account Manager EI

Schindler Group; Toronto; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive Salary

Bonus Incentive Program or Commission

Professional development opportunities

Extended Health, Dental & Vision Plans

Generous Paid Time Off

Job summary

Schindler Group is seeking a National Key Accounts Coordinator in Canada. You will support the national sales team by managing contracts, preparing KPI reports, and assisting with RFPs and presentations.

The role requires strong data analysis, detail orientation, and collaboration with branches nationwide. Based in Toronto, you will interact with Legal & Compliance and Account Managers to ensure timely, accurate submissions and effective account management.

Qualifications

• Bachelor’s degree in business or finance, or a minimum 3 years of relevant work in contracts management and Sales.
• Experience working with SAP, contract management systems and document management systems is desirable.
• Ability to analyze and manage large amounts of data for customer reporting.
• Excellent verbal and written communication skills.

Responsibilities

• Manage customer contract addendums ensuring information provided is correct and contract addendums are properly filed once executed with the Legal & Compliance Department.
• Monitor National & Key Accounts performance by preparing, analyzing and presenting KPI reports.
• Assist the Sales & Legal & Compliance department with the preparation of RFPs & tenders.
• Attend National Account meetings to assist with note taking and updates.
• Communicate with branches across Canada on accounts with Account Managers and Regional Operation Managers.
• Manage the National Accounts platform analyzing and checking work order status and technician times.
• Run SAP reports and collate data for meetings.
• Manage National Account customer ad hoc requests.
• Assist with preparation of internal and external customer presentations.

Skills

Data analysis

Attention to detail

Communication

Organization

Problem solving

Teamwork

Education

Bachelors in business or finance or equivalent

Tools

SAP

Contract management systems

Document management systems

Job description

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billionof us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contributes to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. With Canadian Headquarters in Toronto, Ontario, Schindler Elevator Corporation specializes in latest-technologyengineering as well as mechanical and micro-technology products designedand rigorously tested for comfort, efficiency and reliability. Schindler productscan be found in many well-known buildings throughout Canada, includingScotia Plaza, Bay & Adelaide, Edmonton Arena, Calgary Airport, andVancouver Canada Line.

Your main responsibilities

The National Key Accounts Coordinator will be responsible for managing the reporting and workflow process. The incumbent will work with the National Sales Team across the country, applying appropriate tasks and strategies, and ensuring the accuracy of submissions and timeliness in work completion.

• Manage customer contract addendums ensuring information provided is correct and contract addendums are properly filed once executed with the Legal & Compliance Department.
• Monitor National & Key Accounts performance by preparing, analyzing and presenting Key Performance Indicator (KPI) reports.
• Assist the Sales & Legal & Compliance department with the preparation of Request For Proposals (RFPs) & tenders
• Attend National Account meetings to assist with note taking, account receivables and providing general updates.
• Communicate with the branches across Canada on accounts, working with Account Managers and Regional Operation Managers regarding accounts to help resolve customer concerns and address gaps in service delivery.
• Manager the National Accounts platform analyzing and checking work order status, monitoring and reporting on technician check arrival and departure times.
• Run reports from SAP and collate data for internal and external customer meetings.
• Manage National Account customer ad hoc requests.
• Assist with the preparation of internal and external customer presentations.

What you bring

• Bachelor’s degree in business or finance, or a minimum 3 years of relevant work in contracts management and Sales
• Experience in the construction industry or capital infrastructure sales is desirable, but not essential
• Experience working with SAP, contract management systems and document management systems is desirable
• Ability to analyze and manage large amounts of data for customer reporting
• Attention to detail and must have the business maturity to communicate effectively with key customers and internal departments
• Proficient in MS Office
• Communication: Excellent verbal and written communication skills
• Organization: Possess excellent organization skills with the ability to balance high volume of activities and changing priorities
• Problem Solving: Information seeking and achievement orientation, ability to solve problems both independently and collaboratively
• Teamwork: Ability to interact with all levels and foster a teamwork relationship

What’s in it for you?

• Competitive Salary (commensurate with experience)
• Competitive Bonus Incentive Program or Commission Plan
• Wide range of professional and leadership development opportunities
• Competitive Extended Health, Dental & Vision Plans
• Generous Paid Time Off Plans
• Tuition Reimbursement Program
• Competitive Group RRSP with Company Match

The base salary range for this role is $60,000 to $80,000.

Actual compensation will be determined based on a variety of factors, including relevant experience, education, skills, and market conditions, as well as internal equity considerations, in alignment with our overall compensation practices.

In addition to base pay, this role will be eligible for: Bonus Incentive Program

This range represents base salary only and does not include bonus, incentive compensation, or benefits. Eligible employees may participate in discretionary incentive programs based on individual and company performance. A comprehensive benefits package is offered to eligible employees.

We are committed to fair and transparent compensation practices. This posting represents an existing vacancy. The salary range disclosed reflects our good-faith estimate of base pay at the time of posting.

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this position.

We do not use artificial intelligence in our hiring or evaluation process. All hiring decisions are made by authorized human personnel.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.