Account Manager (DTC Email Marketing Agency)

Bedford; Canada; Remote; CAD 80,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Early team opportunity

High-impact work

Real growth opportunities

Job summary

A growing DTC marketing agency in Canada is seeking a strategic thinker to manage and grow their lifecycle marketing programs across email and SMS. The role involves developing high-converting campaigns and optimizing them with data-driven insights to drive revenue for clients. The ideal candidate will bring 2-4 years of experience in lifecycle/email marketing, strong copy instincts, and proficiency with Klaviyo or similar tools. Competitive pay from $80K to $120K, with opportunities for real growth in a fast-paced environment.

Qualifications

• 2-4 years of lifecycle/email marketing experience, preferably in DTC/eCommerce.
• Proficient in writing or revising copy to match brand voice.
• Experience with Klaviyo or similar email service providers.

Responsibilities

• Develop a monthly email calendar and write creative briefs for copywriters.
• Research trends and customer insights to inform messaging.
• Own client relationships and manage 5-9 core brands.

Skills

Lifecycle/email marketing experience

Strong copy instincts

Hands-on experience with Klaviyo or similar ESPs

Ability to juggle multiple accounts

Problem-solving skills

Job description

We're a small team of world‑class DTC marketers obsessed with creating amazing emails that convert.

We're searching for a strategic thinker to manage and grow lifecycle marketing programs across email and SMS. You'll be responsible for creating high‑converting campaigns, and data‑backed optimizations that drive revenue for our DTC clients.

What you’ll do:

• Develop a monthly email calendar + write creative briefs for copywriters
• Research trends, customer insights, and behavioral triggers to inform messaging
• Own client relationships - you're the reason they trust Bedford and they reason they keep working with us
• Manage 5-9 core brands

What you bring:

• 2-4 years of lifecycle/email marketing experience (DTC/eCommerce preferred)
• Strong copy instincts + ability to write or revise copy to match brand voice
• Hands‑on experience with Klaviyo or similar ESPs (flows, logic, segmentation, testing)
• Ability to juggle multiple accounts
• Bias for action and problem‑solving - you take ownership, not orders

Who thrives here:

• People who take initiative, spot problems early, and bring solutions before being asked
• You don't disappear at 4:59pm when things are on fire - you help resolve them
• Marketers who CARE about craft - the copy, the logic, the customer, the result
• Teammates who thrive in fast‑paced environments and aren't afraid to own the outcome

What's in it for you:

• Competitive pay- we value top talent and will compensate you
• Early team opportunity- shape the future of a fast‑growing company
• High‑impact work- your ideas won't sit in a backlog - they'll go live, fast
• Real growth- direct exposure to strategy, clients, decision making

Pay: $80K-$120K (or more, depending on performance)