Account Manager, Complex Risk

HUB International; Vancouver; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

RRSP matching

Tuition financing

Flexible benefits

Wellness programs

Collaborative culture

Career development

Job summary

HUB International in Vancouver, BC, seeks an experienced Commercial Insurance professional to join our Complex Risk team. You will manage a growing book of business, work with Vice Presidents, and help secure multi-national, cross-border coverage for clients.

The role emphasizes client relationship management, risk assessment, and brokerage leadership as you develop the book and support sales processes for new business and renewals.

Qualifications

• 5–10 years of expertise in Commercial Insurance.
• Client-facing in support of VP Sales or Marketing.
• Developing toward leadership of client relationships.
• Assists sales process for new and renewal business.
• Identifies gaps in coverage and product needs.

Responsibilities

• Coordinate service and marketing initiatives for clients.
• Negotiate terms for new business and renewals with carriers.
• Prepare insurance summaries and client proposals.
• Review policy wordings to ensure proper coverages.
• Follow up with insurers on endorsements and quotes.
• Provide alternate carrier options to mitigate coverage gaps.
• Attend industry events and develop professional network.
• Support account management and client relationships.

Skills

Client facing

Risk identification

Sales support

Account management

Leadership potential

Education

Level 2 General Insurance License

CAIB

CIP

CRM

Tools

Industry knowledge

Job description

Who We Are

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.

What We’re Looking For

We are seeking an experienced and service-oriented Commercial Insurance professional to join our Complex Risk team to help in managing an established core book of first-generation accounts, along with exciting new business opportunities - encompassing multi-national, cross-border and a wide variety of types of business and coverage lines. You will be working directly with the team that originated and continues to grow this book of business, meaning that you are the type of person who wants to work with people who like to work hard and strive for excellence.

Requirements

• 5 – 10 years of expertise (not simply experience)
• Client facing in support of Vice President Sales or Marketing capacity
• Maintains ongoing curiosity, knowledge and development in their growing area of expertise
• Conducts risk identification analysis
• Recommends account commission / compensation (subject to approval)
• Participates in overall client relationship
• Developing towards full leadership of client relationship
• Assists sales process (new and renewal)
• Identifies need for new or modified products / coverage
• Contributes unique market knowledge, relationships, skills to the placement of coverage
• Identifies gaps in coverage / need for new or modified products / coverage
• Previous experience in sales, broking/marketing and account management Level 2 General Insurance License
• Industry certification required (CAIB, CIP, CRM, BCIT Risk Management, etc) and/or legal, finance or engineering-related qualifications

A Day in the Life

• Co-ordinate, plan and develop service and marketing initiatives for our clients
• Negotiate terms for new business, renewals, and mid-term changes with insurance carriers
• Gather and organize the information provided by Account Managers, Producers, internet and other sources to facilitate the renewal and new business submissions
• Prepare insurance summaries, client proposals and related documentation
• Analyze and Review policy wordings to ensure the proper coverages are in place
• Daily review of activities and follow up with insurers on outstanding items (endorsements, policy wordings, quotes, etc.)
• Ensure adequate coverage, and negotiate exclusive amendatory endorsements or additional requirements with underwriters as needed
• Provide alternate carrier options and mitigate any gaps in coverage for clients
• Attend industry events, educational seminars, and opportunities to further develop your network
• Other duties and responsibilities as required

Where This Can Take You

We invest in our employees! We offer hands‑on coaching and mentorship, alongside extensive sales training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!

What We Offer

• Competitive compensation
• Company matching RRSP contributions
• Tuition financing and career-related training and development
• Customizable flexible benefits options for you and your family
• Mental and physical wellness initiatives
• A positive, collaborative and team‑oriented environment
• Ongoing personal and career development

The expected salary range for this position is $90,000 to $120,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

Our Culture Starts with You

• We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business
• We want you to be INNOVATIVE and open to sharing your ideas
• You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.
• You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER
• You work with a high degree of INTEGRITY and ACCOUNTABILITY

Department

Account Management & Service

Required Experience: 7-10 years of relevant experience

Required Travel: No Travel Required

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.

For more information, please visit hubinternational.com.