Account Manager (Commercial Mid-Market)

TELUS; Vancouver; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to enhance its presence in the Commercial market. This role involves delivering innovative technology solutions tailored to clients' business objectives, while fostering strong customer relationships. As part of a collaborative sales team, you will leverage your expertise in complex solutions to drive revenue growth and champion the brand. With opportunities for professional development and a supportive team culture, this position offers a unique chance to make a significant impact in a rapidly evolving market.

Benefits

Flexible benefits

Stock purchase options

Career development opportunities

Collaborative team environment

Qualifications

• 5 years of direct sales experience with formal methodologies.
• Knowledge of telco and emerging tech markets.

Responsibilities

• Prepare proposals that communicate TELUS solutions.
• Negotiate contracts and pursue new business opportunities.

Skills

Sales Experience

Customer Focus

Negotiation Skills

Business Acumen

Critical Thinking

Tools

Salesforce

Job description

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Description

Join us in providing TELUS Business Solutions to medium and large-sized organizations. TELUS is seeking skilled sales professionals driven by a commitment to surpassing customer expectations and revenue goals. Joining the TELUS Business Solutions Sales team means embodying the TELUS brand and our core values:

• We passionately put our customers and communities first
• We embrace change and innovate courageously
• We grow together through spirited teamwork

Our goal is to help owners and executives stay focused on their key priorities and partner with them on their important journeys. As a sales professional at TELUS, you will take on a challenging and consultative role that offers a balance of autonomy and collaboration.

As an Account Manager, your primary objective is to enhance TELUS' presence in the Commercial market by delivering innovative technology solutions that align with the client's core business objectives. You will focus on addressing and exploring services such as MPLS, business internet, security, SaaS & IaaS, unified cloud communication, mobility, and IoT. Leveraging these solutions, you will help clients optimize their strategies and achieve desired outcomes, supported by TELUS' internal experts, training resources, and external partnerships.

How You Will Be Successful

• Own customer relationships, territories, and account strategies
• Grow/maintain revenue and develop new business opportunities
• Champion TELUS within customer organizations and advocate for them internally
• Partner with an interdependent team of sales and technical pre-sales professionals, involving executive leaders as needed
• Demonstrate key sales competencies such as Business Acumen, Critical Thinking, Customer Focus, Grit, and Teamwork

We foster a culture where individual and team success is celebrated, and having fun while achieving goals is valued.

What You’ll Do

• Prepare professional proposals for decision-makers that communicate TELUS solutions and value propositions
• Negotiate contracts and pursue new business with energy and determination
• Provide feedback on market challenges, opportunities, and competitive insights
• Create, manage, and close sales opportunities using Salesforce

Qualifications

Ideal candidates have approximately 5 years of direct sales experience with formal methodologies, knowledge of the telco and emerging tech markets, and experience in complex solutions environments.

Key Attributes and Skills

• Business and technical acumen, effectively communicating financially sound solutions
• Proven ability to build trust-based relationships aligned with TELUS' values
• Strong customer understanding, responsiveness, and negotiation skills
• Valid driver’s license and willingness to travel

What You Get

• Opportunities for certifications in Sales Academy levels and vendor certifications in AI and Cloud
• Visibility with TELUS’ senior leadership and major clients
• Role in transforming TELUS’ enterprise strategy
• Collaborative, passionate team environment
• Flexible benefits, including stock purchase, diverse culture, career development, and flexible work arrangements

TELUS promotes gender diversity and inclusivity, valuing unique perspectives and contributions.