Account Manager - Commercial Lines

Lawrie Insurance Group; Hamilton; On-site; CAD 65,000 - 80,000; Full time

Job summary

Lawrie Insurance Group seeks an Account Manager in Commercial Lines to deliver best-in-class service to clients in Ontario. You will oversee day-to-day servicing, review coverages, analyze risk, and work with sales professionals to meet client needs.

The role requires 5+ years in Commercial Lines, RBIO licensure or CIP/CAIB in progress are assets, and strong communication and organizational skills. Salary ranges from $65,000 to $80,000 with a focus on accuracy and client satisfaction.

Qualifications

• Minimum 5 years Commercial Lines experience, either from a brokerage or insurance company preferred.

Responsibilities

• Oversee the day-to-day servicing of the book working with clients and our Sales Professionals

Skills

Interpersonal skills

Communication skills

Listening skills

Driven and results oriented

Attention to detail

Organizational skills

Team player

Self-motivated

Client-focused

Commercial Lines experience

Education

R.I.B.O license

C.I.P or C.A.I.B designations (asset)

Tools

Microsoft Word

Microsoft Excel

Job description

Are you passionate about providing a best-in-class client experience? Are you self-motivated, proactive, and client-focused? If so, this position may be perfect for you.
We are currently seeking an Account Manager in our Commercial Lines Business Unit. In this role you will help our company succeed and grow by providing exceptional day-to-day service to Commercial Lines clients.

Your primary responsibilities include:

• Oversee the day-to-day servicing of the book working with clients and our Sales Professionals
• Review client’s current coverage and exposures, loss experience and analyze risk to determine the product/service requirements
• Input and update claims and new client information
• Assist with client inquiries or rush assignments as requested
• Know customers and fully understand their needs
• Negotiate with our insuring partners for best solutions for clients risk transfer options
• Document all communications and interactions with clients, carriers, and others
• Address insured’s questions and concerns regarding policies, coverage, and premium payments promptly via phone, e-mail, written communication etc.
• Preparing and forwarding binders for renewals as instructed
• Manage client accounts receivables

The Knowledge, Skills and Qualifications you\'ll need to be successful in the role include:

• Minimum 5 years Commercial Lines experience, either from a brokerage or insurance company preferred
• R.I.B.O license and/or working towards C.I.P or C.A.I.B designations is an asset
• Interpersonal, strong communication and listening skills are crucial for this position
• Driven and results oriented
• A strong attention to detail and accuracy
• Excellent organizational skills
• Enjoy being a team player
• Self-motivated and proactive
• Proficient with Microsoft Word and Excel

Please note, only qualified candidates will be contacted. Thank you for your interest in this exciting opportunity.
The salary range for this newly created role is $65,000 - $80,000 Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
Lawrie Insurance Group Inc. is an equal opportunity employer and is committed to providing employment accommodations in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please advise Human Resources if you require accommodation.