Account Manager - CASE

Ravago Manufacturing Americas; Montreal (administrative region); On-site; CAD 90,000 - 120,000; Full time

Job summary

Ravago Americas in Montreal is seeking a results-driven sales professional to grow the CASE segment in the region. You will lead new business development, manage accounts, and ensure profitable revenue growth while achieving margin targets.

The role requires strong technical acumen, excellent communication, and the ability to work across Purchasing, R&D, and suppliers. Travel up to 50% may be required based on location and assignments.

Qualifications

• Account management or sales experience in CASE or specialty chemicals.
• Experience translating customer needs into commercial sales and solutions.
• Demonstrated success in developmental/R&D sales and market share growth.
• Strong technical aptitude and problem-solving abilities.
• Broad knowledge of solutions, materials, and processing across applications.
• Self-motivated, autonomous, and able to work with minimal oversight.
• Excellent verbal and written communication and presentation skills.
• Willing to travel 30%–50% depending on residence.

Responsibilities

• Grow profitable revenue and develop new business while maintaining existing accounts.
• Meet gross margin targets through pricing, product mix, and revenue growth.
• Develop, execute, and manage sales plans and budgets.
• Prospect and close new business in specialty products and high-growth applications.
• Track targets and activity in CRM weekly; provide ongoing reports.
• Collaborate with Purchasing, R&D, and suppliers to meet customer needs.
• Coordinate with channel partners to close deals based on customer requirements.
• Maintain CRM data, sales calls, pipelines, and competitive pricing requests.
• Engage with technical service and sales teams to ensure customer satisfaction.

Skills

Account management

Sales experience

Technical aptitude

Communication

Interpersonal skills

Organization

Autonomous work

Team player

Presentation skills

Networking

Education

Bachelor's degree in chemistry/chemical engineering/biology/microbiology

Business degree (optional)

Equivalent experience accepted

Tools

PowerPoint

Excel

Word

CRM

Outlook

Job description

Purpose

Primary responsibility is to grow CASE segment chemical sales and within the assigned territory. Growth success is measured not only in total revenue and profit versus prior year and budget – but specific to product lines and products delineated as focus. Product growth should be achieved mainly through specialty and some commodity ingredients with defined contract partner suppliers.

Areas of Responsibility / Tasks

Performance must reflect appropriate level of expertise and achievement of the desired results for the items listed below.

• Achieve profitable revenue growth, including robust new business development, at the same time maintaining existing sales.
• Achieve stated gross margin targets through the revenue growth above, combined with best practice pricing management and product line mix.
• Develop, execute and manage sales plans, sales budgets, and expense budgets.
• Prospecting & new business development centered on specialty products and high growth applications.
• Establish, track and close new business targets consistent with long-term growth objectives, documented and updated in CRM weekly.
• Customer and supplier interface accountability include meetings and frequent interaction with both Purchasing and R&D, training, industry events and strategic entertainment.
• Work both directly and cooperatively with channel partners to close business based on customer's purchasing requirements.
• Create and maintain CRM data and sales statistics as required – including sales calls, pipelines, customer contacts, supplier joint projects, and competitive pricing requests.
• Maintain and share Outlook calendar for work activities that are used for sales statistics and joint collaboration with Sales Manager.
• Work with Technical Service, Customer Service, Sales Manager, Segment Manager and Supplier Partners to ensure customer requirements and satisfaction are met.
• Proven ability to interact effectively across functions and levels at customers, suppliers and internally within Ravago Chemicals North America.

Competencies; Knowledge, Skills, Abilities (KSA)

To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent within our culture.

• Ideal candidate will have experience in formulation and/or sales across a broad range of applications.
• Complex thinking skills in translating customer needs into solutions – and solutions into commercial sales.
• Demonstrated past success with developmental/R&D sales for new customer projects, as well as success with market share shift (tactical selling) through customer Purchasing team to replace competitive business across various accounts and applications.
• Technical aptitude and problem-solving skills.
• Broad knowledge of solutions, materials and processing across applications and market segments.
• Minimal training and oversight required. Self-motivated and able to work autonomously on a day to day basis.
• Team player, both internally and externally.
• Strong interpersonal, communication and organizational skills.
• Able to travel 30% - 50% (depending on where candidate resides).
• Good computer skills, proficiency with PowerPoint, Excel, Word and Outlook and CRM.
• Professional presence, including: excellent verbal and written communication and presentation skills; professional entertainment with customers and suppliers; professional participation in industry associations and/or networking events.

Minimum Qualifications/ Education / Experience / Certifications

• Experience:
  • Account management or sales experience in CASE or specialty chemicals, supporting customers in applications such as coatings, adhesives, sealants, and elastomers.
• Education:
  • Bachelor Degree from an accredited college or university: technical discipline related to Chemical Sales is preferred (Chemistry, Chemical Engineering, Biology, Microbiology, etc) or Business degree.
  • Equivalent experience considered in lieu of degree
• Systems Experience:
  • Microsoft suite: PowerPoint, Outlook, Excel and Word
  • CRM

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Notice To Applicants

Ravago Americas is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, religion, national origin, disability, veteran status, citizenship status, or marital status. We assure you that your opportunity for employment with this employer depends solely upon your qualifications.