Sales Manager

SET Advisors Inc; Calgary; On-site; CAD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive salary and performance-based bonus

Comprehensive benefits package

Opportunities for professional growth

Job summary

SET Advisors Inc is looking for a Sales Manager to oversee the Sales department in Calgary, Alberta. The successful candidate will manage sales activities, develop strategies and maintain client relationships while ensuring strict compliance with company policies and industry standards.

This role requires at least 5 years of experience in sales and a relevant degree. The company offers a competitive salary, benefits, and opportunities for career growth in a collaborative environment.

Qualifications

• 5+ years of related industry experience with experience in direct sales or a sales support role.
• Strong interpersonal and customer service skills.
• Ability to think creatively.

Responsibilities

• Manage the Sales department and grow business portfolio.
• Develop sales strategies based on customer requirements.
• Communicate sales progress to upper management.

Skills

Sales strategies development

Customer relationship management

Interpersonal skills

Market understanding

Education

Relevant bachelor's degree or technical diploma

Tools

Hubspot CRM

Job description

Our client is a trusted and experienced manufacturer of innovative chemical products. Since 1984, they have produced specialty chemical solutions for diverse industries across the globe. They formulate and manufacture hundreds of high-quality specialty chemicals for the oil & gas, energy, mining, industrial, municipal, and agricultural sectors.

Position Overview

Reporting to the VP – Sales and North American Operations, the Sales Manager is responsible for managing the Sales department, maintaining and growing the Company business portfolio through new and existing customers. The Sales Manager ensures the sales team operates under a shared vision, working closely as a cohesive unit, collaborating and sharing best practices on the path to executing industry leading growth plans.

Key Responsibilities

• To exemplify the Company Charter qualities of honesty, transparency, and respect within and outside of the Professional Family
• To exemplify the Company Employee Code of Conduct
• To remain vigilant in ensuring a safe work environment for oneself and co-workers
• To ensure all required training is up-to-date and maintained through Workhub
• To ensure compliance to all corporate and departmental policies which includes ensuring all required policy acknowledgments are up-to-date and maintained through Workhub
• Effectively supporting all quality management system and safety program requirements to ensure compliance with all standards, codes, or requirements in which the company is accredited, certified, or recognized by an outside body. This also includes effectively supporting standards, codes, or requirements in which the company is pursuing accreditation, certification and/or recognition by an outside body

Market & Business Development

• Embraces company vision and direction
• Aids in the generation of business development initiatives and execution strategies
• Understanding of the diverse market the Company operates in
• Understands cost competition and market value of the Company product lines
• Work with the Account Managers to develop Sales Strategies based on customer requirements
• Promotes the Company innovative technical, logistical, and service capabilities
• Engage in sales reporting systems entry for clarity and communication of sales trends
• Build and maintain relationships with existing and prospective clients
• Establish long‑term sales contracts whenever possible

Customer Relations

• Meet and exceed customer needs through collaborative engagement with internal departments and industry partners
• Set sales forecasts, growth targets and key performance metrics for Sales department
• Contribution to technical initiatives through customer interface and identifying novel business opportunities
• Develop multi‑tiered contacts within existing and new customer bases

Leadership and Collaboration

• Passionate and driven to achieve common goals
• Recognize and utilize the expertise and experience within the organization
• Share knowledge within the organization and accept new challenges from current and prospective customer base
• Keep up to date with industry events, trends, and publications

Communication

• Populate and maintain the Hubspot CRM tool with all sales meetings and calls
• Communicate sales progress and potential to the Sales Manager, VP, Sales and North American Operations and CEO
• Encourage frequent communication with external customers
• Interface with internal departments to align efforts related to customer growth

Required Knowledge, Skills and Abilities

• Possesses knowledge of competitive products and markets
• Min. 5+ years of related industry experience with experience in either direct sales or sales support role
• Relevant bachelor’s degree or technical diploma
• Exhibits strong interpersonal and customer service skills
• Demonstrates ability to think creatively

What They Offer

• Competitive salary and performance‑based bonus structure
• Comprehensive benefits package, including health and dental coverage
• Opportunities for professional growth and career advancement
• A collaborative and innovative work environment in a leading chemical manufacturing company

Our client is an equal opportunity employer who celebrates diversity and is committed to creating an inclusive environment for all employees.