Account Manager - Calgary, AB

Apex Automation Ltd; Calgary; Remote; CAD 125,000 - 145,000; Full time

Job summary

Apex Automation is seeking an Account Manager to manage client relationships and oversee project implementation. The role involves driving business growth, ensuring project delivery, and mentoring junior staff. This position offers the chance to work remotely while contributing to innovative automation solutions.

Benefits

Health benefits

RRSP matching

Cell Phone Allowance

Flexible Working Hours

Paid time off

Qualifications

• 7-10 years of experience in industrial automation engineering.
• 3-5 years in a senior or lead role.
• Proven track record of successful project management.

Responsibilities

• Manage client relationships and oversee project implementation.
• Drive business growth by expanding client relationships.
• Ensure successful project delivery and client satisfaction.

Skills

Leadership

Problem Solving

Communication

Education

Bachelor's degree in Engineering

Master’s degree or relevant certifications

Tools

PLC

SCADA

Job description

Please reference Job ID Number 2505001 with your application.

Job Title: Account Manager

Job ID: 2505001

Position type: Permanent, Full-Time

Date: May 12, 2025

Office Location: Remote, based out of Calgary, Alberta

Salary Range: $125,000-$145,000

Company Overview:

At Apex Automation, we deliver cutting-edge industrial automation solutions tailored to meet the needs of today’s industries. From the initial planning stages to final commissioning, our team is dedicated to providing exceptional service every step of the way. We combine our expertise with a commitment to Intelligence, Ingenuity, and Integrity—our guiding principles that ensure every project is executed with precision and care.

Our solutions encompass a wide range of services, including detailed automation engineering, software development, and the installation of electrical and instrumentation systems.

If you have a desire to make a difference in automation and create great solutions for our customers, the join our growing, dynamic, and innovative team at Apex.

Job Summary:

The Account Manager plays a crucial role in managing client relationships and overseeing the implementation of projects within the company. Reporting to the VP Operations, you will be responsible for planning, organizing, and directing client accounts to ensure successful project delivery and client satisfaction. Your role involves driving business growth by expanding existing client relationships and attracting new clients while ensuring the quality and profitability of the services provided.

Specific Responsibilities:

• Provide advanced technical solutions for the design, development, and implementation of automation systems.
• Address complex technical challenges and ensure solutions meet client specifications and industry standards.
• Oversee the creation of detailed design specifications, system architectures, and engineering documentation.
• Review and approve design work performed by the project team.
• Lead and manage automation projects from concept through to completion.
• Help ensure projects are completed on time and within scope.
• Mentor and support junior integrator and technical staff.
• Provide guidance, training, and performance feedback to foster professional growth and development.
• Act as the primary technical contact for clients.
• Understand their requirements, provide technical recommendations, and ensure high levels of client satisfaction throughout the project lifecycle.
• Ensure that all work adheres to quality, safety, and regulatory standards.
• Conduct reviews and audits to maintain high standards and continuous improvement.
• Work closely with Work closely with other departments such as Automation Field services, OT Solutions, and Engineering to ensure cohesive project execution and effective problem resolution.
• Communicate effectively and contribute to a positive team environment.
• Ensure comprehensive and accurate project documentation, including design documents, technical reports, and user manuals.

Qualifications

• Bachelor's degree in Engineering (Electrical, Mechanical, Computer Science, or related field). A Master’s degree or relevant certifications (e.g., PMP, PE) is highly desirable.
• Minimum of 7-10 years of experience in industrial automation engineering, with at least 3-5 years in a senior or lead role. Proven track record of successful project management.
• Extensive knowledge of industrial automation systems, control systems, PLCs, SCADA systems, and related technologies. Proficiency in engineering design and analysis tools.
• Strong leadership abilities with experience in managing and mentoring engineering teams. Excellent interpersonal and communication skills.
• Demonstrated experience in managing complex engineering projects, including planning, budgeting, and resource management.
• Exceptional analytical and problem-solving skills, with the ability to tackle complex technical issues and develop effective solutions.
• Proven ability to interact effectively with clients, understand their needs, and deliver high-quality engineering solutions.

What does Apex Automation Offer?

• Meaningful Impact: Be part of a team that delivers solutions shaping the future of automation and solving real-world challenges for clients worldwide.
• Diverse Opportunities: Work on projects across industries and gain exposure to a variety of cutting-edge technologies and systems.
• Continuous Learning: Unlock your potential with access to training from industry leaders, including Schneider Electric, Rockwell, and Fortinet, alongside in-house mentorship programs.
• Collaborative Environment: Work with a team that values collaboration, fresh ideas, and creating lasting partnerships with clients and employees alike.
• Tools for Success: Stay ahead with resources, tools, and training designed to help you excel in your role and beyond
• Robust Benefits Package: From health benefits to RRSP matching, we’ve got you covered.
• Flexibility & Support: We empower you to achieve your goals while maintaining a healthy work-life balance with paid time off and wellness incentives.
• Cell Phone Allowance: Receive a monthly allowance to cover your cell phone expenses, ensuring you stay connected and productive.
• Flexible Working Hours and Remote Work Options
• Recognition & Company Culture: Thrive in a positive and inclusive company culture that values your contributions, fosters mutual respect, and encourages innovation and growth. Enjoy various company-organized social activities that strengthen team bonds and create a fun, engaging workplace.

Apex Automation is an equal opportunity employer. We are committed to recruiting and retaining the best employees within the industry. We believe a diverse and inclusive workforce drives innovation and makes our company stronger. We are committed to fostering a safe and positive environment that respects people’s dignity, ideas and beliefs. We are pleased to consider all qualified applicants to join our team as we continue to grow and build a strong and varied workforce.