Account Manager, British Columbia/Alberta

Financeit; Calgary; Remote; CAD 68,000 - 72,000; Full time

Benefits offered by this job

Hybrid workplace

Medical, dental, vision

RRSP matching

Parental leave top-up

Wellness programs

Virtual events

Job summary

Financeit is seeking a results-driven Account Manager to build and nurture merchant relationships within British Columbia and Alberta. You will consult on our financing platform, train partners, and drive program adoption while ensuring compliance with risk requirements.

You thrive in a fast-paced environment, excel at multitasking, and bring strong communication and customer-service skills to a remote role with hybrid options.

Qualifications

• 3+ years of hands-on direct sales and relationship management.
• 1+ years of Home Improvement or consumer lending.
• You must be located in British Columbia or Alberta.
• Experience in B2B sales and service relationships in an asset.
• CRM familiarity, ideally Salesforce.
• Strong interpersonal and organizational skills.
• Ability to multitask and meet deadlines under pressure.
• Strong customer service and retail background is a plus.

Responsibilities

• Develop, maintain and manage strong relationships with business partners.
• Use product knowledge and sales consultation to increase partner activity.
• Regularly update and coach partners on the Financeit program and process.
• Teach businesses how to use our tools to position financing and offer monthly payments.
• Develop and execute training and coaching sessions with small and midsize businesses.
• Ensure new employees at our merchants are trained on the Financeit platform.
• Ensure compliance with approval and risk requirements.
• Grow volume with existing Partners and ramp up new Partners.

Skills

Direct sales

Relationship mgmt

Salesforce CRM

Interpersonal skills

Multitasking

Customer service

Tools

Salesforce

Job description

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market. Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

Reporting into the Sales Director, Western Canada, this B2B role involves building merchant relationships and partnering directly with the owners, finance managers and sales agents. This role will work on the Home Improvement portfolio and support conversations around demo-ing or training for our consumer financing platform.

The ideal candidate is enthusiastic, a team player with a positive attitude, and is a strong and personable communicator. You are comfortable multi-tasking in a fast-paced and high-pressure environment, while holding yourself accountable for results. You thrive at building meaningful relationships with everyone you interact with.

This is a remote role and the Account Manager can work from anywhere within British Columbia or Alberta.

What you'll be doing:

• Develop, maintain and manage strong relationships with our business partners.
• Use expert product knowledge and sales consultation to increase partner activity.
• Regularly update and coach partners on the Financeit program and process.
• Teach businesses how to use our set of tools to position financing and offer monthly payments.
• Develop and execute regular training and coaching sessions with small and midsize businesses.
• Ensure new employees at our merchants are fully trained on the Financeit platform.
• Ensure compliance to our approval and risk requirements.
• Grow volume with existing Partners, while getting new Partners ramped up and generating consistent volume.

• 3+ years of experience with hands-on direct sales and relationship management.
• 1+ years of experience in Home Improvement or consumer lending.
• You must be located in British Columbia or Alberta.
• Demonstrated expertise in managing successful business-to-business sales and service relationships in an asset.
• You know your way around a CRM, ideally Salesforce.
• Strong interpersonal and organizational skills.
• Ability to multitask and meet deadlines under pressure.
• Strong customer service and retail background are pluses.

• Winner of Canada’s Most Admired Corporate Cultures, twice. We offer more than just the basics, take advantage of:
• An award-winning culture with a collaborative & inclusive team.
• Competitive pay and performance-based bonus:
  • Annual Base Salary: $68,000 - $72,000
  • Annual Bonus: 67%
• Committed to flexible work arrangements, offering hybrid workplace options.
• Comprehensive medical, dental and vision coverage + Lifestyle Account.
• RRSP Matching and Parental Leave Top UP Program.
• In office massage, meditation & workout sessions.
• Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
• Career learning and development programs.

Financeit is an equal opportunity employer. We celebrate diverse backgrounds and perspectives because we know they make our team stronger and our product better. We hire based on talent, potential, and culture add - no matter your background, identity, or life experience, you are welcome here.

We may use AI to support our hiring process. While these tools assist our team, applications are ultimately reviewed and assessed by our recruiters. If you require accommodation at any stage of the recruitment process, please let our People Success team know. Please note that this posting is for an existing vacancy, and all employment offers are contingent upon a successful background and credit check, among other verifications.