Inside Sales Representative

Financeit; Toronto; Hybrid; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Award-winning culture

Competitive pay and bonus

Hybrid workplace options

Medical, dental and vision coverage

RRSP Matching and Parental Leave TopUp

In-office massage and wellness

Virtual events and team activities

Career learning and development

Job summary

Financeit is seeking a results-driven B2B sales professional to manage merchant relationships across Canada. You will work directly with owners, finance managers and sales agents to drive adoption of our consumer financing platform.

You are organized, communication-focused and comfortable in a fast-paced environment, with a track record in direct sales and customer service. This hybrid role offers collaborative culture and competitive rewards.

Qualifications

• BA degree or equivalent practical experience.
• 2+ years of hands-on direct sales and relationship management.
• Experience in consumer lending, SaaS or financial services is preferred.
• CRM experience, ideally Salesforce.
• Strong interpersonal and organizational skills.
• Ability to multitask and meet deadlines under pressure.
• Strong customer service and retail background is a plus.

Responsibilities

• Develop, maintain, and manage relationships with our business partners and internal stakeholders.
• Triage dealer loan issues to the appropriate teams and ensure issues are resolved in a timely manner.
• Use expert product knowledge and sales consultation to increase partner activity.
• Regularly update partners on the Financeit program and process.
• Teach businesses how to use our set of tools to position financing and offer monthly payments.
• Ensure new employees at merchants are fully trained on the Financeit platform.
• Ensure compliance to our approval and risk requirements.
• Grow volume with existing Partners, while supporting the field based sales teams.
• Work closely with the Merchant Approval, Activation and Engagement teams to improve the overall sales journey.

Skills

CRM experience

Sales - B2B

Stakeholder management

Communication skills

Organizational skills

Multitasking under pressure

Customer service

Education

BA degree or equivalent

Tools

Salesforce

Job description

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market. Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

Reporting into the Sales Manager, this B2B role involves managing merchant relationships and dealing directly with the owners, finance managers and sales agents of businesses wishing to use our consumer financing platform. To be successful in this role, you will need to be motivated, organized, detail-oriented and focused on customer service above all else. You are an enthusiastic, team player with a positive attitude, and are regarded as a strong and personable communicator. You are comfortable multi-tasking in a fast-paced and high-pressure environment, while holding yourself accountable for results.

What you'll be doing:

• Develop, maintain, and manage relationships with our business partners and internal stakeholders.
• Triage dealer loan issues to the appropriate teams and ensure issues are resolved in a timely manner.
• Use expert product knowledge and sales consultation to increase partner activity.
• Regularly update partners on the Financeit program and process.
• Teach businesses how to use our set of tools to position financing and offer monthly payments.
• Ensure new employees at merchants are fully trained on the Financeit platform.
• Ensure compliance to our approval and risk requirements.
• Grow volume with existing Partners, while supporting the field based sales teams.
• Work closely with the Merchant Approval, Activation and Engagement teams to improve the overall sales journey.

Qualifications:

• BA degree or equivalent practical experience.
• 2+ years of experience with hands-on direct sales and relationship management.
• Experience in consumer lending, SaaS or financial services is preferred.
• Demonstrated expertise in managing successful business-to-business sales and service relationships in an asset.
• You know your way around a CRM, ideally Salesforce.
• Strong interpersonal and organizational skills.
• Ability to multitask and meet deadlines under pressure.
• Strong customer service and retail background are pluses.

Winner of Canada’s Most Admired Corporate Cultures, twice. We offer more than just the basics, take advantage of:

Benefits and perks:

• An award-winning culture with a collaborative & inclusive team.
• Competitive pay and performance-based bonus:
• Annual Base Salary: $50,000 - $60,000
• Annual Bonus: 67%
• On-Target Earnings (OTE): ~$80,000 - $100,000
• Committed to flexible work arrangements, offering hybrid workplace options.
• Comprehensive medical, dental and vision coverage + Lifestyle Account.
• RRSP Matching and Parental Leave Top UP Program.
• In office massage, meditation & workout sessions.
• Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
• Career learning and development programs.

Financeit is an equal opportunity employer. We celebrate diverse backgrounds and perspectives because we know they make our team stronger and our product better. We hire based on talent, potential, and culture add - no matter your background, identity, or life experience, you are welcome here.

We may use AI to support our hiring process. While these tools assist our team, applications are ultimately reviewed and assessed by our recruiters. If you require accommodation at any stage of the recruitment process, please let our People Success team know. Please note that this posting is for an existing vacancy, and all employment offers are contingent upon a successful background and credit check, among other verifications.