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StackAdapt Inc. in Toronto is seeking a Client Success professional to oversee post-sales client relationships and drive campaign adoption of the StackAdapt platform.
The role involves managing a portfolio, designing strategies, and optimizing campaigns with a strong focus on retention and expansion. You will set up campaigns on the StackAdapt DSP, deliver insights through reporting, and identify opportunities to upsell while keeping pace with digital advertising trends.
The role reports to the Director, Client Services and focuses on post-sales client relationships, user adoption of the StackAdapt platform, campaign management, client retention, and account expansion.
Responsibilities include managing a portfolio of clients, designing campaign strategies, ensuring campaign success through reporting and optimization, setting up campaigns on the StackAdapt DSP, identifying upselling opportunities, and providing strategic thought leadership.
The role requires 3+ years of experience in RTB/programmatic advertising, familiarity with Google AdWords and Facebook Ads, strong client relationship skills, and knowledge of digital advertising trends.
The position is full-time, remote-first but requires candidates to be located in Toronto, with up to 20% travel.
Benefits include competitive salary, retirement plans, paid time off, health benefits, work from home reimbursements, training programs, and a supportive culture.