Account Manager

Creative Niche; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

Creative Niche in Toronto is seeking an intermediate Account Manager to support the accounts team on a major retail client relationship. You will liaise with the client, streamline asset delivery, and facilitate meetings while coordinating multiple projects.

In this fast-paced agency environment, you’ll bring 4+ years of agency experience, exceptional organization, and clear, proactive communication with stakeholders.

Qualifications

• 4+ years of agency experience.
• Highly organized with strong timing and delivery instincts.
• Able to communicate with client stakeholders with tact and clarity.
• Retail experience is a bonus.
• Experience in coordinating assets and meetings.

Responsibilities

• Maintain professional communication between the accounts team and the client.
• Support the delivery of creative assets across projects.
• Schedule meetings, send invites, and prepare agendas.
• Take detailed notes during meetings and circulate clear summaries with action items.
• Help keep projects on track by coordinating timelines and next steps.

Skills

4+ years of Agency experience

Highly organized

Clear client communication

Retail exposure (bonus)

Asset delivery management

Tools

Print & digital production knowledge

Job description

We’re partnering with a creative agency to find a confident and organized intermediate Account Manager to support the accounts team on a major retail client relationship. This role is an exciting opportunity for an eager agency professional who thrives in fast-paced environments, is highly organized, and can support teams across a variety of projects while being an exceptional communicator.

About the Role:

You’ll support the accounts team on a high-profile client relationship, liaising with the client, streamlining delivery of assets, and facilitating meetings.

You’ll provide hands-on support across a wide range of creative projects.

Key Responsibilities:

• Maintain professional communication between the accounts team and the client
• Support the delivery of creative assets across projects
• Schedule meetings, send invites, and prepare agendas
• Take detailed notes during meetings and circulate clear summaries with action items
• Help keep projects on track by coordinating timelines and next steps

Who We’re Looking For:

• Experience as an Account Coordinator, Account Manager, or Marketing Coordinator
• 4+ years of Agency experience
• Highly organized, with strong instincts for timing, delivery, and prioritization
• Able to manage feedback and communicate with client stakeholders with tact and clarity
• Comfortable asking questions, seeking clarity, and proactively finding solutions
• Experience in retail is a bonus
• Print and digital production knowledge

If you’re a proactive and detail-oriented account professional who enjoys supporting fast-moving teams and building strong client relationships, we’d love to hear from you.