Account Manager

Schindler Group; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as an Account Manager, where you will leverage your skills in customer service and negotiation to enhance quality of life through innovative solutions. This role involves engaging with clients in the elevator industry, ensuring their needs are met while driving business growth. You'll be part of a team that values diversity and inclusion, contributing to sustainable urban development. With a competitive salary and numerous perks, this is an exciting opportunity to shape the future in a meaningful way.

Benefits

Competitive Salary

Bonus Incentive Program

Professional Development Opportunities

Extended Health, Dental & Vision Plans

Generous Paid Time Off

Tuition Reimbursement Program

Group RRSP with Company Match

Qualifications

• 3-5 years of experience in the elevator industry or related fields.
• Strong communication and customer service skills are essential.

Responsibilities

• Manage customer relationships and ensure high levels of satisfaction.
• Negotiate effectively to support business growth and client acceptance.

Skills

Customer Service

Communication

Negotiation

Problem Solving

Teamwork

Presentation

Persuasion

Education

Post Secondary Degree in Business or Engineering

Tools

MS Office

Job description

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contributes to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

With Canadian Headquarters in Toronto, Ontario, Schindler Elevator Corporation specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency, and reliability. Schindler products can be found in many well-known buildings throughout Canada, including Scotia Plaza, Bay & Adelaide, Edmonton Arena, Calgary Airport, and Vancouver Canada Line.

Join us as a

Account Manager

What you bring

• Post Secondary Degree – preferably in Business or Engineering
• 3 - 5 years in elevator industry or related experience, or a similar industry which includes the sales, servicing and installation of capital equipment
• Proficient in MS Office
• Communication: Communicate clearly and articulately
• Customer Service: Demonstrate customer focus through improving performance; Demonstrate commitment to customer service through improving customer satisfaction
• Negotiation: Ability to negotiate both persuasively and effectively in a tactful manner so as to gain customers’ acceptance
• Persuasion: Motivate customers to act or react in a manner to support business growth
• Presentation: Ability to present materials clearly and engage audience
• Problem Solving: ability to fully understand the problem, assess responsibility, explore alternatives, develop creative solutions and negotiate settlements
• Teamwork: Ability to interact with all levels and be an integral part of the operation

What’s in it for you?

• Competitive Salary (commensurate with experience)
• Competitive Bonus Incentive Program or Commission Plan
• Wide range of professional and leadership development opportunities
• Competitive Extended Health, Dental & Vision Plans
• Generous Paid Time Off Plans
• Tuition Reimbursement Program
• Competitive Group RRSP with Company Match

Become part of our team and help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Are you ready to embark on a new journey? Join #TeamSchindler!

Discover more on our career website.

By submitting this application, you consent to allow Schindler Elevator Corporation to share your application details (including your personal information) with our third-party recruitment partners and affiliate companies.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.