Account Manager

Canadian Linen; Ottawa; On-site; CAD 80,000 - 85,000; Full time

Job summary

Canadian Linen is seeking an Account Manager to identify and develop new product opportunities within the existing customer base. You will prospect, present programs, and meet sales quotas while expanding in categories such as uniforms, workplace supplies, and restroom services.

Build strong customer relationships, collaborate with Sales and Operations, and drive revenue. A high school diploma is required; a Bachelor's/Associates degree is preferred. Valid driver's license is required.

Qualifications

• Customer-focused and able to communicate effectively.
• Experience in B2B sales or route sales preferred.
• Must be able to lift up to 30 lbs and work in a fast-paced environment.

Responsibilities

• Penetrate the current customer base and generate revenue through additional category adds – Uniforms, Workplace Supplies, Managed Restroom Services, First Aid and Direct Sales.
• Secure contract renewals and maintain long-term relationships with customers.
• Document customer information, maintain sales reports, and communicate product details to the service department.
• Build and maintain strong relationships with customers to drive sales and identify new opportunities.
• Drive a systematic sampling program that leads to proposal generation.
• Collaborate with Sales and Operations teams to sell into the current customer base.

Skills

Customer oriented

Communication

Problem solving

MS Office

Education

High School Diploma or GED

Bachelor’s/Associates Degree preferred

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint)

Job description

Job Overview:

The Account Manager (AM) focuses on identifying and developing new product opportunities within the existing customer base. This role involves prospecting, presenting programs, and meeting sales quotas.

Responsibilities/Essential Functions:

• The AM is expected to penetrate the current customer base and generate revenue through additional category adds – Uniforms, Workplace Supplies, Managed Restroom Services, First Aid and Direct Sales.
• The AM will also focus on securing contract renewals.
• Key responsibilities include documenting customer information, maintaining sales reports, and communicating product details to the service department.
• The AM is responsible for building and maintaining strong relationships with customers to drive sales and identify new opportunities.
• Drive a systematic sampling program that leads to proposal generation.
• As a direct report to the Sales Manager, this position will collaborate with the Sales and Operations teams to sell into the current customer base.

Knowledge/Skills/Abilities:

• Must be customer oriented and able to communicate effectively
• Ability to provide a high quality service within a fast-paced and physically challenging environment
• Goal driven and self-motivated to include problem solving skills
• Knowledgeable in Microsoft Office applications (including Outlook, Word, Excel, PowerPoint, Internet/Intranet)

Experience/Qualifications:

• High School Diploma or GED required; Bachelor’s/Associates Degree preferred
• Prior experience in Route Sales and/or Business to Business (B2B) sales preferred

License Requirements/Certifications:

• Valid Driver's License required

Working Environment/Safety Requirements/Physical Requirements:

Safely lift and carry up to 30 lbs consistently

Compensation: The salary rate that Canadian Linen and Uniform Service reasonably expects to pay for this position ranges from $80,000-$85,000 per year depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission.