Account Manager

Altis Technology; Ottawa; Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Remote work after onboarding

Mentorship program

Career development opportunities

Job summary

Altis Technology is seeking an Account Manager to drive growth in our nonprofit staffing division. The role emphasizes business development, cold outreach, and building strong client relationships with a results-driven mindset.

The position offers remote work options after an initial learning period (1-2 days onsite), with opportunities for mentorship, career pathing, and access to resources to succeed in a dynamic, people-focused environment.

Qualifications

• 3+ years of sales and/or business development experience.
• Experience in the staffing industry is a strong asset.
• Nonprofit, association, or charitable sector experience is a plus.
• Experience using a CRM is preferred.

Responsibilities

• Engage with existing and prospective clients to expand market presence.
• Grow sales by expanding relationships and closing deals.
• Deliver presentations on staffing services to clients.
• Identify staffing solutions by understanding client needs.
• Cross-sell to other divisions and retain clients with excellent service.
• Schedule and conduct after-placement follow-ups with candidates and clients.

Skills

Sales

Business development

CRM experience

Client relationship management

Negotiation

Presentation skills

Communication

Team collaboration

Tools

CRM (Customer Relationship Management)

Job description

Altis is currently looking for a sales driven and results-focused Account Manager to play a key role in growing our Nonprofit staffing division. This role is perfect for someone who is passionate about diving into business development, loves cold outreach, and someone who would enjoy building, developing and nurturing new and existing partnerships and client relationships.

We offer a competitive compensation and benefits package. This includes remote work options following the initial learning period (1-2 days/week onsite), flexibility, career pathing opportunities, and continuous access to mentors and resources to help you succeed. If you have a passion for people and are excited about the opportunity to make a significant impact and grow within a supportive and dynamic environment, we want to hear from you!

This role will rely on your instincts to understand our clients roles and requirements, and our candidates career objectives, qualifications, and skills. It will call on your superb client service skills to bring all parties together and to treat others with respect and care. This position requires business development skills on the phone, in person, and in written presentation.

Key Responsibilities:

• Actively engaging with existing and prospective clients and responsible for expanding our presence in the marketplace
• Expanding existing relationships to generate new business and grow sales
• Preparing and delivering presentations on staffing services
• Operating from a service mindset; listening to client issues and identifying staffing solutions
• Negotiating and closing deals; handling complaints or objections
• Retaining clients by providing superior customer service and staffing support
• Cross selling to identify opportunities for other divisions
• Marketing strong candidate resources based on client needs
• Resolving any issues that arise throughout the placement process
• Conducting after placement service calls and visits with both candidates and clients
• Visiting top clients on a quarterly basis
• Adhering to our high level of service standards and delivery
• Preparing and reporting on sales goals
• Participating in networking events and conferences on behalf of the company

Qualifications & Experience

• 3+ years of sales and/or business development experience required
• Strong asset to have experience in the staffing industry
• Previous experience within the nonprofit, association, or charitable sector is considered a strong asset
• Asset to have experience using a CRM
• Must be based in the Ottawa area to meet with clients in-person as needed
• Passion for creating and fostering new relationships
• You are a driven professional who is self-motivated for achieving and exceeding individual and team goals
• Focused on driving client/candidate success and delivering the ultimate experience
• Exceptional verbal and written communication skills
• Ability to prioritize and execute tasks in a fast-paced environment while meeting tight deadlines
• You are a team player who loves to work collaboratively
• Natural curiosity about people, their backgrounds and experience
• Technical aptitude in the use of business software

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review ouraccessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.