Account Manager

Randstad Digital; Ottawa; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

Randstad Digital is seeking an Account Manager to drive growth across a federal government territory, bridging IT staffing and managed services. You will act as a trusted advisor, helping clients navigate digital transformation and workforce solutions.

In this hybrid role, you will lead end-to-end deals, engage senior stakeholders, and collaborate with recruitment partners and project teams to deliver integrated solutions that meet client goals.

Qualifications

• 2–5 years of sales experience in IT staffing or IT services environment.
• Proven ability to expand services within accounts and meet margin goals.
• Strong ability to present complex services to all org levels, from HR to C-suite.
• Bachelor’s degree or equivalent professional experience.

Responsibilities

• Drive growth within a dedicated federal government accounts territory.
• Act as a Trusted Advisor by delivering Randstad Digital's workforce and digital solutions.
• Lead end-to-end deal cycles from qualification through negotiation and delivery.
• Collaborate with recruitment partners and project teams to ensure integrated service delivery.

Skills

Sales experience

IT staffing knowledge

Relationship management

Communication

Strategic selling

Bachelor's degree advantageous

Education

Bachelor's degree advantageous

Job description

Randstad Digital is the world's leading partner for talent, and we are looking for a high-energy, consultative Account Manager to join our growing team. In this role, you will bridge the gap between traditional IT staffing and complex managed services, helping federal government departments navigate their digital transformation journeys.

What You Get to Do

You will be the primary driver of growth within a dedicated territory of federal government accounts. Your focus will be on being a "Trusted Advisor" by delivering our full suite of workforce and digital solutions.

• Strategic Growth: Analyze market trends and leverage industry expertise to strategically position Randstad Digital's managed services and talent offerings.
• Consultative Selling: Envision how technology—specifically cloud, data & analytics, and digital engineering—can transform your customer’s business.
• Relationship Management: Proactively engage with senior-level stakeholders and hiring managers to build enduring relationships founded on integrity.
• Full-Cycle Ownership: Lead the execution of new agreements, from qualifying job orders and skill-marketing top talent to negotiating terms and ensuring successful project delivery.
• Collaboration: Work closely with recruitment partners and project management teams to ensure an integrated delivery model that surpasses client expectations.

What You Need to Bring

We are looking for a professional who understands the nuances of both the IT staffing industry and the professional services landscape.

• Experience: 2–5 years of sales experience, ideally within an IT sales, IT consulting OR staffing agency, professional services environment.
• Proven Results: A history of outperformance, specifically in expanding services within assigned accounts and meeting margin dollar goals.
• Communication Power: Outstanding ability to present complex services at all levels of an organization—from HR managers to C-suite executives.
• Versatility: Proficiency in strategic selling concepts and the ability to manage the financial health of your accounts in a metrics-driven environment.
• Education: A Bachelor’s degree is advantageous or equivalent professional experience.

Randstad Digital operates in a hybrid work model in areas where we have offices. There should be no expectations that this is a full time remote role, even in areas where we have no offices at the time of hire. You are expected to comply with our hybrid work policy and guidelines.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.