Account Manager

Creative Niche; Montreal (administrative region); Hybrid; CAD 65,000 - 90,000; Full time

Job summary

Creative Niche, a healthcare communications agency, is hiring an Account Manager to lead integrated marketing projects, build client relationships, and collaborate with cross-functional teams in a hybrid Montreal or remote in Canada setup.

The role involves managing timelines, budgets, PAAB reviews, mentoring coordinators, and contributing to strategy and new business initiatives.

Qualifications

• 3+ years of account management or client service experience (healthcare/pharma agency experience strongly preferred).
• Experience managing multiple integrated marketing projects simultaneously.
• Excellent communication, organization, and relationship-building skills.
• Understanding of budgets, estimates, and scope management.
• Collaborative mindset and ability to thrive in a fast-paced environment.

Responsibilities

• Lead integrated marketing projects from kickoff to delivery.
• Manage day-to-day client relationships and communications.
• Develop project timelines, scopes, budgets, and estimates.
• Partner with creative, strategy, medical, and production teams.
• Guide projects through medical, legal, regulatory, and PAAB review processes.
• Mentor Account Coordinators and contribute to team success.
• Participate in strategic planning, brainstorming, and new business initiatives.

Skills

Account management

Client service

Healthcare exp

Budgeting & scoping

Job description

We're Hiring: Account Manager | Healthcare Communications

Location:

Hybrid (Montreal) or Remote within Canada

Are you an experienced Account Manager with a passion for healthcare marketing and client service? We're partnering with an innovative healthcare communications agency that's looking for someone to lead projects, build strong client relationships, and collaborate with cross-functional teams to deliver meaningful work that helps improve healthcare outcomes.

In this role, you will:

• Lead integrated marketing projects from kickoff to delivery
• Manage day-to-day client relationships and communications
• Develop project timelines, scopes, budgets, and estimates
• Partner with creative, strategy, medical, and production teams
• Guide projects through medical, legal, regulatory, and PAAB review processes
• Mentor Account Coordinators and contribute to team success
• Participate in strategic planning, brainstorming, and new business initiatives

We're looking for someone with:

• 3+ years of account management or client service experience (healthcare/pharma agency experience strongly preferred)
• Experience managing multiple integrated marketing projects simultaneously
• Excellent communication, organization, and relationship-building skills
• Understanding of budgets, estimates, and scope management
• A collaborative mindset and ability to thrive in a fast-paced environment

Bonus points if you have:

• PAAB and/or ASC experience
• Experience supporting both HCP and DTC campaigns
• Familiarity with AI or modern workflow tools that improve efficiency

If you're looking to join a growing agency where your work has real impact and you'll have the opportunity to grow alongside a talented team, we'd love to hear from you!

Artificial Intelligence (AI) Use

At Creative Niche Inc., all hiring decisions are made by qualified recruitment professionals. Automated tools or AI-assisted systems may be used to help screen, assess, or match applicants to open roles. These systems are designed to support, not replace, human judgment.

Equal Opportunity & Experience

Canadian experience is not required for consideration. Equivalent international experience is valued equally.

Vacancy

This role is currently open, and applications are under review.