Senior Account Supervisor

Publicis Health, LLC; Toronto; On-site; CAD 100,000 - 110,000; Full time

Job summary

Publicis Health Canada is seeking a Senior Account Supervisor with passion and experience in pharmaceutical and healthcare advertising for a leading Pharma Client. The portfolio focuses on Canada Pharma brands (PAAB). The Senior Account Supervisor will manage day-to-day account operations, asset management, and execution under a senior lead while building strong relationships with agency partners and clients.

Qualifications

• 6+ years of agency account management experience
• In-depth understanding of pharmaceutical marketing and PAAB guidelines
• Experience with Direct-to-Consumer and healthcare professional campaigns
• Strong budgeting and resource management abilities
• Proven project management and task-tracking skills
• Ability to cultivate and maintain client relationships

Responsibilities

• Strategic and creative collaboration with internal teams (Creative, Planning, Production).
• Lead campaign deliverables with oversight from senior lead.
• Maintain brand/product knowledge including features, pricing, and benefits.
• Monitor competitive landscape, reviews, and marketplace trends.
• Ensure adherence to strategy and client/brand standards in all work.
• Lead weekly status meetings with internal teams and clients.
• Develop briefs and post-campaign reports; support creative production with partners.

Skills

Account management

Pharma/PAAB knowledge

DTC & HCP experience

Budget management

Project management

Client relationships

Job description

Company description

Publicis is an omni-channel communications agency with over 600 employees across our Canadian operations.The office is the largest in our industry in Canada and boasts talent across various disciplines of marketing and advertising expertise. Publicis carries a balanced split of Canadian, U.S. and Global clients for which we are Agency of Record. Publicis supports a range of D&I actions through our Driving Change team as well as giving back to the community through a long-standing participation in the Out of the Cold Program. With a strong, active and familial culture, Pub United is the agency’s social club, hosting events as wide reaching as Curling, Trivia Nights and more.

Overview

We are seeking an Senior Account Supervisor with passion and experience in the pharmaceutical and healthcare advertising space for a leading Pharma Client. The portfolio of work is focussed on Canada Pharma advertising brands (PAAB Focus). This is an exciting opportunity to join the growing team at Publicis Health Canada.

The Senior Account Supervisor’s primary responsibility will be to manage and support day-to-day account operations, creative asset management, and execution with the oversight of a senior lead, while establishing strong relationships with agency partners and clients at the appropriate level.

Responsibilities

• Strategic and creative collaboration with internal teams including Creative, Planning and Production.
• Lead secondary elements of campaign deliverables independently with selective oversight of senior account lead.
• Brand/product knowledge champion (product features/pricing/ benefits/competitive advantage).
• Champion agency understanding of competitive landscape, competitive ad reviews, program assessments & marketplace trends, news, and reports.
• Collaborate with Creative Team; ensure adherence to strategy and client/brand standards as well as feedback.
• Lead weekly status meetings (internally and with client).
• Develop and deliver tactical briefs and post reports.
• Creative production collaboration with integration partners.
• Guide and oversee assigned project budgets.
• Provide input, consultation and cooperation with other agency and client partners.

Qualifications

• 6+ years of agency account management experience in an agency setting
• In-depth understanding of pharmaceutical marketing and pharmaceutical industry standards across Canada Health(PAAB). In-depth understanding of both internal and external regulatory body processes and guidelines
• Proven experience with both DTC and HCP across multiple therapeutic areas
• Ability to manage process and teams with selective involvement from senior account lead.
• Strong project management skills - ability to independently complete assigned tasks successfully and on-time as well as keep others on top of their assigned tasks and deliverables.
• Ability to manage and support multiple projects - multi-task, prioritize and adjust quickly to changing priorities.
• Strong communication skills, both verbal and written.
• Team mentality with the ability to function at high level in both lead and supports roles with various personalities.
• Creative, quick and conceptual thinker and problem solver.
• Ability to work well under pressure and with strict deadlines.

Additional information

Transparency matters to us. The salary range for this position is $100,000-$110,000 per year. Actual compensation within this range will be based on a variety of factors, including relevant experience, knowledge, skills, and applicable certifications. This range reflects what we reasonably expect to offer based on current market data.

We use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or analyzing resumes. These tools assist our recruitment team but never replace human decision-making. We believe in a human-first approach, where your experience and potential are recognized by people.

Publicis Canada is committed to building a diverse workforce representative of our community. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply. If you require a specific accommodation please contact Human Resources.