Account Manager

Kevin Huang - Desjardins Insurance Agent; Hamilton; On-site; CAD 40,000 - 60,000; Full time

Job summary

A successful Desjardins Agent is looking for an Insurance Account Manager to join their team in Hamilton. This role focuses on customer engagement, sales strategies, and providing excellent service to foster client relationships. The ideal candidate will be proactive, skilled in communication, and eager to grow within the insurance industry.

Qualifications

• Sales experience preferred (outside sales, retail sales associate or telemarketing).
• Proactive in problem-solving and dedicated to customer service.

Responsibilities

• Develop leads and schedule appointments to meet customer needs.
• Provide friendly customer service regarding insurance inquiries and policy changes.
• Work with agent to establish and achieve marketing goals.

Skills

Interpersonal skills

Communication skills

Problem-solving

Multi-tasking

Presentation skills

Education

Post secondary education in marketing, sales, insurance or finance

Job description

Insurance Account Manager - Desjardins Agent Team Member

Location : Hamilton - Stoney Creek

Type : Full Time

Position Overview :

A successful Desjardins Agent is seeking a qualified professional to join a winning team for the role of Insurance Account Manager - Desjardins Agent Team Member. Ideally, you are an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities :

• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Work with the agent to establish and meet marketing goals.

Requirements :

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals / quotas preferred
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Proactive in problem-solving
• Dedicated to customer service
• Ability to multi-task
• Ability to make presentations to potential customers
• Property & Casualty license (preferred / must be able to obtain)
• Post secondary education in marketing, sales, insurance or finance preferred

These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.