Account Manager

albertamotorassociation; Calgary; Hybrid; CAD 85,000 - 115,000; Full time

Benefits offered by this job

Competitive salary

Employer-paid retirement savings

Employee discounts on travel/insurance

Free travel medical insurance for you/

Ongoing professional development

Hybrid work model

Job summary

Bridgewater Bank is seeking a recoveries professional to oversee foreclosure and power of sale processes for mortgage files. You will coordinate with internal teams and external partners, aiming to mitigate losses and ensure timely actions. Proficiency with Excel and Office is required, with Wealthview/Collectlink knowledge as a plus.

The role supports a hybrid-light work model and offers ongoing professional development along with competitive benefits.

Qualifications

• At least 3 years of foreclosure or power of sale experience.
• Proficient with Microsoft Office Suite.
• Knowledge of Wealthview Banking or Collectlink is a plus.
• Strong analytical and problem-solving abilities.
• Ability to prioritize and manage multiple files.

Responsibilities

• Report to the Manager, Recoveries.
• Oversee foreclosure or power of sale for mortgage files.
• Communicate daily with internal and external partners via email, phone and platforms.
• Mitigate losses by controlling costs to protect security and negotiate sale prices.
• Complete regular loss provisioning on mortgage files in Excel.
• Negotiate final sale price and assess potential losses.
• Report financial and operational data within established timeframes.
• Manage the legal action from start to finish with the law firm and title corrections.

Skills

Foreclosure experience

Microsoft Office

Analytical skills

Prioritization

Adaptability to new systems

Tools

Wealthview Banking

Collectlink Platform

Job description

YOU LOVE BEING PART OF A team WHERE EVERYONE counts .

The Opportunity

Some people dread the thought of paying bills or balancing their cheque book. Not you. Heck, you're not even afraid to admit that you get a bit of a thrill from balancing the books. You're in your element when solving problems and thinking about the big picture, but you also pay close attention to the details. And we like that about you.

The Team You've Been Looking For

As a wholly owned subsidiary of AMA, we share a proud legacy of service and a commitment to doing the right thing for our customers, our communities, and each other. At Bridgewater Bank, you'll be part of a nimble, forward-thinking organization where your ideas matter, your contributions are valued, and your growth is encouraged. We're driven to make a positive impact, and our close-knit culture values flexibility, innovation, and genuine connection.

As part of the Bridgewater team, you'll enjoy:

• Competitive salary and flexible benefits
• Employer-paid retirement savings program
• Employee-exclusive discounts on travel, insurance, memberships, and more
• Free travel medical insurance for you and your immediate family
• Ongoing professional development
• Flexible work models that make sense for your lifestyle

For us, curiosity fuels innovation. We value people who are eager to explore new ideas and who are comfortable putting emerging technologies into practice. We see experience with AI‑powered tools like ChatGPT, Copilot, and similar platforms as a real plus - especially when it's used to work smarter, increase efficiency, and find better ways to get things done.

Who You Are

• You're a self-starter who enjoys working independently but who also loves being part of a fast-paced and dynamic team.
• You're all about customer service, whether you're dealing with internal or external clients.
• You've got integrity and a strong work ethic in spades!
• You've been nicknamed "eagle eyes" - your attention to detail is that impressive.

How You'll Make an Impact

• Report to the Manager, Recoveries
• Oversee and guide the foreclosure or power of sale process for mortgage files held by Bridgewater Bank.
• Communicate daily with various internal and external partners, ensuring the legal action is moving forward in the process. Communication takes place via email, phone, and external platforms.
• Mitigate possible losses by controlling the costs incurred to protect our security in the property, the cost of the legal action and negotiating the sale price of properties that have been through the legal action.
• Complete regular loss provisioning on each mortgage file in excel, outlining costs incurred and anticipated sale value as well as hypothetical losses based on possible title issues or extensive wear and tear to the property.
• Negotiating the final sale price of a property, which may determine the loss or profit Bridgewater Bank may incur
• Report accurate and complete financial and operational data to internal parties within established timeframes.
• Oversee the legal action from beginning to end, commencing the action with the law firm, reviewing, and negotiating payment arrangements, correcting title defects, and completing the sale or transfer to the mortgage insurer.

What You Bring to the Table

• You have at least 3 years of foreclosure or power of sale experience.
• You have a demonstrated ability to adapt to new systems, working knowledge and proficiency with Microsoft Office Suite products.
• You may also have knowledge of the Wealthview Banking and Collectlink Platform (not a requirement).
• You have strong analytical and problem-solving skills.
• You have an excellent ability to prioritize and manage multiple files.

Belonging Matters Here

Bridgewater Bank is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact [e-mail] . We'll work with you to feel supported throughout your journey with us.

- WORK MODEL:

Hybrid-Light

We thank all applicants for their interest; however, only those selected for an interview will be contacted.